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Blue screen help Windows 7 64-bit

Discussion in 'Windows BSOD, Freezing, Restarting Help' started by KMA212, Jun 19, 2011.

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  1. KMA212 Newcomer, in training Posts: 17

    Hi all , my pc is facing recent Blue screen every week. I had upload the minidump , Somebody pls help me solve the problem. thanks.

    Attached Files:

    KMA212, Jun 19, 2011
    #1

  2. Tmagic650 TS Ambassador Posts: 18,731   +62

    "Blue screen every week"...
    What are you doing when this BSOD happens?
    Tmagic650, Jun 19, 2011
    #2

  3. Archean TechSpot Paladin Posts: 5,735   +27

    Except for one, all your dumps are citing OS processes, which doesn't lead to any conclusive result with regard to cause of these BSODs.

    However, one dump cites your ATI driver as the cause, if you haven't updated your graphic driver in a while, please download latest WHQL driver supporting your Graphic card, then uninstall the existing driver, download Driver Sweeper from Techspot download section, and run it to remove any remaining driver files (which uninstallation may not delete).

    Once you have completed the above steps, reboot and reinstall the downloaded driver.
    Archean, Jun 19, 2011
    #3

  4. KMA212 Newcomer, in training Posts: 17

    Re all

    thanks all of you. Accually my GPU driver is updated the problem is exist since I just done reformat my pc. Sometimes my screen will trun green or the color became lousy. Is there any suspect about virus or RAM ?
    KMA212, Jun 19, 2011
    #4

  5. Archean TechSpot Paladin Posts: 5,735   +27

    Chances are that if your screen changes color like this when it is not supposed to, it could mean problems with display subsystem, i.e. graphic card itself going bad.
    Archean, Jun 19, 2011
    #5

  6. Tmagic650 TS Ambassador Posts: 18,731   +62

    Good advice Archean,
    since a reformat was just done, I suspect no virus or malware infection. Check the video operation by attaching an external monitor to see if it operates normally
    Tmagic650, Jun 19, 2011
    #6
     

  7. KMA212 Newcomer, in training Posts: 17

    Re

    Hi guys it was a desktop.
    KMA212, Jun 19, 2011
    #7

  8. Archean TechSpot Paladin Posts: 5,735   +27

    Yup I mixed it up somehow :eek:

    Anyway I have done the correction, and if reinstallation of driver doesn't fix this, I'll suspect the graphic card it self playing up as I said in earlier post. You can stress test your graphic card by using OCCT.

    Additionally please do provide us with complete system specs including PSU details.
    Archean, Jun 19, 2011
    #8

  9. KMA212 Newcomer, in training Posts: 17

    Thanks all in advice !
    KMA212, Jun 19, 2011
    #9

  10. KMA212 Newcomer, in training Posts: 17

    Here is the spec:
    AMD Phenom II x4 965 C2
    Coolermaster V8 CPU Cooler
    8GB Kingston HyperX 1066Mhz RAM
    MSI K9A2 Platinum Motherbord
    Sapphire Radeon HD 4890 VaporX 1GB
    Western Digital RE3 500GB HDD
    Hitachi Urtra Star 1TB HDD
    Coolermaster Slient Pro 700W PSU
    Coolermaster HAF 932 Casing.
    KMA212, Jun 20, 2011
    #10

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