TechSpot

Blue screen in my HP laptop

By eman3220
Nov 5, 2010
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  1. Hello
    I have HP Laptop with vista os
    i found this problem ( shut down unexpectedly )
    1. with this problem specification:

    Problem signature
    Problem Event Name: BlueScreen
    OS Version: 6.0.6001.2.1.0.768.3
    Locale ID: 3073

    Files that help describe the problem (some files may no longer be available)
    Mini110610-04.dmp
    sysdata.xml
    Version.txt

    View a temporary copy of these files
    Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.

    Extra information about the problem
    BCCode: 50
    BCP1: CD94E9ED
    BCP2: 00000001
    BCP3: 804F0EA2
    BCP4: 00000002
    OS Version: 6_0_6001
    Service Pack: 1_0
    Product: 768_1
    Server information: ab39dfaa-2d97-4419-aac0-9215bfd819a8

    1. another one :

    Problem signature
    Problem Event Name: BlueScreen
    OS Version: 6.0.6001.2.1.0.768.3
    Locale ID: 3073

    Files that help describe the problem (some files may no longer be available)
    Mini110610-01.dmp
    sysdata.xml
    Version.txt

    View a temporary copy of these files
    Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.

    Extra information about the problem
    BCCode: 1000008e
    BCP1: C0000005
    BCP2: 8AC2FD5B
    BCP3: A30BD4E8
    BCP4: 00000000
    OS Version: 6_0_6001
    Service Pack: 1_0
    Product: 768_1
    Server information: aa12bbb3-22d4-4278-a6da-d0bdb4b63887

    I want to know how to solve this and what does it mean ?
  2. Route44

    Route44 TechSpot Ambassador Posts: 12,143   +31

    How to find and post your Minidump Files:

    My Computer > C Drive > Windows Folder > Minidump Folder > Minidump Files.

    It is these files that we need (not the folder). Attach to your next post the five most recent dumps. Notice the Manage Attachments button at the bottom when you go to post the next time. You can Zip up to five files per Zip; if you only have one or two you don’t need to zip them, just attach as is. Please do us a favor and don’t Zip each one individually.


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