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Blue screen kernel data inpage error

Discussion in 'Windows BSOD, Freezing, Restarting Help' started by alicia23, Jan 1, 2011.

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  1. alicia23 Newcomer, in training

    Blue Screen KERNEL_DATA_INPAGE_ERROR

    Help! Our computer turned blue for the third time. Yea, blue screen. :O What am I supposed to do with this?




    A problem has been detected and windows has been shut down to prevent damage to your computer.

    KERNEL_DATA_INPAGE_ERROR

    If this is the first time you've seen this Stop error screen, restart your computer. If this screen appears again, follow these steps:

    Check to be sure you have adequate disk space. If a driver is identified in the Stop message, disable the driver or check with the manufacturer for driver updates. Try chaging video adapters.

    Check with your hardware vendor for any BIOS updates. Disable BIOS memory options such as caching or shadowing. If you need to use Safe Mode to remove or disable components, restart your computer, press F8 to select Advanced Startup Options, and then select Safe Mode.

    Technical Information:

    ***STOP: 0x0000007A (0xC03E1224, 0xC000000E, 0xF8489130, 0x0EB75860)

    *** atapi.sys- Address F8489130 base at F8478000, Datestamp 41107b4d

    Beginning dump of Physical memory


    ---When the cursor hangs, its the time when the computer malfunctions. Blue screen appears and shows that message. I don't know what to press to escape that, and there's really no keys functioning, so I just turned off the AVR. And when I turn it on, everything's fine. But after few hours, the blue screen is there again. :O

    Please help. Thanks. :|
  2. Route44 TechSpot Ambassador Posts: 12,022   +18

    Blue Screens are the result of a malfunction in your computer either with your hardware or software or sometimes both. Blue Screens are actually the result of Windows protecting your system.

    You need to tell us how old this system is, what OS you are running, and when these Blue Screens occur, i.e. doing something specific or are they random?

    We need your minidump files as well.

    How to find and post your Minidump Files:

    My Computer > C Drive > Windows Folder > Minidump Folder > Minidump Files.

    It is these files that we need (not the folder). Attach to your next post the five most recent dumps. Notice the Manage Attachments button at the bottom when you go to post the next time. You can Zip up to five files per Zip; if you only have one or two you don’t need to zip them, just attach as is. Please do us a favor and don’t Zip each one individually.

    * Due to the fact that it is late here on the East Coast I'll check them some time tomorrow afternoon or perhaps someone else can read and respond in the meantime.
  3. aussj4link Newcomer, in training

    Sorry if I'm reviving an old thread. I just recently got back online after being off for about 8 months and this computer is getting rather old so I'm trying to fix problems as early as possible to extend this computers life as far as possible. I have only had one occurrence of this problem so far but like I said I would like to fix it ASAP.

    As soon as I got back online my first thing was to do windows update. In the middle of the update it crashed with the blue screen. I'm running Windows XP Media Center Ed and the computer is about 5 years old now and well used. I will attach the only Minidump file I have in the folder.

    Thanks in advance for any help.

    Attached Files:

  4. Route44 TechSpot Ambassador Posts: 12,022   +18

    As per your minidump your issue is with memory corruption. Therefore you’ll need to run Memtest on your RAM.

    1. Go to www.memtest.org and download the latest ISO version which is 4.20. It is free and perfectly safe.

    2. Burn ISO to a CD.

    3. Place CD in your drive and reboot with CD in drive. (You might have to place your drive as first bootable in your BIOS) The test will take over.


    There is a Tutorial: How to use Memtest in our Guides and Tutorials forum; follow the instructions. There is a newer version than what is listed; use the newer. If you need to see what the Memtest screen looks like go to reply #21. The third screen is the Memtest screen.

    Step1 - Let it run for a LONG time. The rule is a minimum of 7 Passes (not hours; this test is not measured by hours); the more Passes after 7 so much the better. The only exception is if you start getting errors before 7 Passes then you can skip to Step 2.

    There are 8 individual tests per Pass. Many people will start this test before going to bed and check it the next day.

    If you have errors you have corrupted memory and it needs to be replaced.

    Step 2 – Because of errors you need to run this test per stick of RAM. Take out one and run the test. Then take that one out and put the other in and run the test. If you start getting errors before 7 Passes you know that stick is corrupted and you don’t need to run the test any further on that stick.


    * Get back to us with the results.
  5. aussj4link Newcomer, in training

    It might take me a bit to get this done as I don't have a working burner at the moment however I have a friend that does, as soon as I can get this burned I will run it.
  6. prabuddha Newcomer, in training

    Hi,
    I'm having this problem of BSOD for about a week, and it shows quite often. Specially when I'm browsing the internet. I've used firefox,chrome,opera and all these sometimes stop responding and sometimes restart.
    I've been working with this PC for years and didnot give any problems like this.The most recent hardware I connected is a Huwawei e173 usb modem after which I started the problem.But I did work fine with it for about a week.
    please help me. thank you!
    system specs:
    • PIV 2.4 GHz
    • 1.25 GB ram
    • 128MB VGA
    • 500GB SATA HDD
    • WINDOWS 7 ULTIMATE X86 Capture.JPG

    Attached Files:

     
  7. Aditya Newcomer, in training

    kernal data inpage error atapisays
  8. Aditya Newcomer, in training

    how to rectifi that
    please help me what is the problem
  9. Cobalt006 TechSpot Booster Posts: 820   +43

    You will have to make your own post. Then list your computers specs ,Make and model,Plus post your bsod. Doing this will help someone help you.
  10. Cobalt006 TechSpot Booster Posts: 820   +43

    You will have to make your own post, The list your own computer specs,Make and Model .Plus post your bsod. doing this will help someone to help you.
  11. angelie gabijan Newcomer, in training

    Hi,
    I have the same problem with Route44, I just noticed this kind of error lately.

    Hope you could help me with this. See attached files.

    Thanks

    Attached Files:

  12. Tmagic650 TS Ambassador Posts: 18,747   +62

  13. angelie gabijan Newcomer, in training

    Thank You Tmagic650 :)

    I will try what you said and let you know if this kind of errors will occur again.