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Blue screen, minidump files attached, need help

By firyspell
Jul 23, 2009
  1. The PAGE_FAULT_IN_NONPAGED_AREA bug check has a value of 0x00000050.

    pls. help to identify me the problem

    thx. and regards
     
  2. Route44

    Route44 TechSpot Ambassador Posts: 11,966   +70

    Are these five the most recent minidumps you have? If so, please take the five individual dumps and put them in one Zip file. Thanks.
     
  3. firyspell

    firyspell TS Rookie Topic Starter

    hi, thx ...

    i zipped nine recent files...

    i hope some answer to the problem comes up.

    thx again
     
  4. Route44

    Route44 TechSpot Ambassador Posts: 11,966   +70

    I read your first 6 minidumps and all are 0x00000050: PAGE_FAULT_IN_NONPAGED_AREA and is defined as the following:

    Requested data was not in memory. An invalid system memory address was referenced. Defective memory (including main memory, L2 RAM cache, video RAM) or incompatible software (including remote control and antivirus software) might cause this Stop message, as may other hardware problems (e.g., incorrect SCSI termination or a flawed PCI card).

    Unfortunantly there is something wrong with your minidumps because it said I didn't have the correct symbol package to debug your minidumps. However, I have read thousands of minidumps from systems running XP w/SP 3. So something else is going on.

    Your dumps are also saying that timestamp for the core Windows OS driver ntoskrnl.exe could not be found. Generally OS drivers are too critical to be of much help. So, let's tackle this from another angle.

    First, give us your system specs including your security software.

    Second, Start > Run> type ChkDsk> click Okay. This has three stages. Tell us if after the second stage is done if it tells you it is Recovering Lost Files.

    Third, how often do these BSODs occur? What are you doing? Are they random?

    Fourth, run Memtest on your RAM. This test kicks in almost immediately at boot-up. See this link and follow the instructions: http://www.techspot.com/vb/topic62524.html

    Let it run for a LONG time. The rule is a minimum of 7 Passes; the more Passes after 7 so much the better.. There are 8 individual tests per Pass. Many people will start this test before going to bed and check it the next day.

    If you have errors you have corrupted memory and it needs to be replaced.

    Also, with errors you need to run this test per stick of RAM. Take out one and run the test. Then take that one out and put the other in and run the test. If you start getting errors before 7 Passes you know that stick is corrupted and you don’t need to run the test any further on that stick.

    * Get back to us with the results.
     
  5. firyspell

    firyspell TS Rookie Topic Starter

    First, give us your system specs including your security software.

    how to get System Specs ... also software is AVAST antivirus

    Second, Start > Run> type ChkDsk> click Okay. This has three stages. Tell us if after the second stage is done if it tells you it is Recovering Lost Files.

    i ran chkdsk >> in 2nd stage it deleted lot of index files >> then it recovered 4-5 lost files.

    Third, how often do these BSODs occur? What are you doing? Are they random?

    BSODs is random... once it happens it repeats restart 4-5 times .

    for rest of ur Queries , i will write back soon.. another question.. doing fresh install can solve the problem or not... also which version of xp is more stable
     
  6. Route44

    Route44 TechSpot Ambassador Posts: 11,966   +70

    At the momemnt we'll try to avoid a fresh install. Either version of Windows XP is quite stable but if you have a choice go with PRO. Avast is very good.

    System specs include motherboard (make and model), RAM: amount installed and type, harddrive, video card, audio card, etc.

    For the time being run Memtest on your RAM. We're doing this to see if you have corrupted memory. See this link and follow instructions: http://www.techspot.com/vb/topic62524.html (there are now newer versions)

    Let it run for a LONG time. The rule is a minimum of 7 Passes; the more Passes after 7 so much the better.. There are 8 individual tests per Pass. Many people will start this test before going to bed and check it the next day.

    If you have errors you have corrupted memory and it needs to be replaced.

    Also, with errors you need to run this test per stick of RAM. Take out one and run the test. Then take that one out and put the other in and run the test. If you start getting errors before 7 Passes you know that stick is corrupted and you don’t need to run the test any further on that stick.

    * Get back to us with the results.
     
  7. firyspell

    firyspell TS Rookie Topic Starter

    hi,

    Memtest passed..

    Device manager show yellow marks on anf 0100.sys and ISANP read data por

    could not attach pdf clicking on clip that contains system info... i dont know why attachment window does'nt open
     
  8. Route44

    Route44 TechSpot Ambassador Posts: 11,966   +70

    We need your system specs. As for anf0100.sys I have done research and this is all I could find:

    Product name: NetFilter SDK
    Description: ANF Redirector
    Manufacturer: Netmarketing Pawel Wisniewski

    I am somewhat suspicious because it can be a malware as well. I suggest running a scan for infections.
     
  9. firyspell

    firyspell TS Rookie Topic Starter

    i did scan for infection with AVAST and also used search and destroy but every thing is ok.... do u suggest some other software
     
  10. Route44

    Route44 TechSpot Ambassador Posts: 11,966   +70

    As before Avast is a very good product. I suggest going to the Virus & Malware removal forum and read the UPDATED 8 Step sticky. I am not saying infection is your issue, but it would be good to rule out any possibility.

    Follow the steps and don't skip any. When you are finished post the three required logs on that forum. Someone will read them. If you are infected follow the advice given. If not return here.

    * I am wondering if this Product name: NetFilter SDK Description: ANF Redirector Manufacturer: Netmarketing Pawel Wisniewski isn't one of the causes of your problem but I wouldn't want to mess with it at the moment until we can get more definitive info.
     
  11. jed1433

    jed1433 TS Rookie

    System cant boot due to BSOD

    Hello, Please help;

    I have a problem about this stupid blue screen that attacks my pc. Its my first time to encounter this problem. Is there anyone can help me?
    The last time I use my pc is when I installed Nokia PC suite and Motorola applications for my phone to connect to my pc. That time there has been no problem with it. But when I used the pc the next day I boots normally until when it reached the Welcome Screen (select user); the blue screen of death appeared and I don’t even understand what it is oll about and why. Then I restarted it; thinking that it will be normal the next start. But then in my dismay it will not boot anymore. It will only display the screen ASUS P5 blah blah blah.. and it freezes there. I cant even change the bios, press tab, press delete key. It always sucks there!.. totally freeze. I cant even reformat it because I cannot enter the bios page to change boot priorities..
    Is it about the hardware? (ram, hdd, video card) or the new software that I installed? (Nokia Phone Tools). I already opened my cpu and its seems that no problem with it. No problem with overheating coz I normally used MS Office. I also cleaned all the dust and the heat sink..then start ol over..but its still sucks.. Pls Help.. I will appreciate it very much..



    Heres my PC Specs:

    Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 2
    System Manufacturer: System manufacturer
    System Model: System Product Name
    BIOS: Rev 1.00
    Processor: Intel(R) Celeron(R) CPU 420 @ 1.60GHz
    Memory: 504MB RAM
    Page File: 376MB used, 864MB available
    ---------------
    Display Devices
    ---------------
    Card name: NVIDIA GeForce4 MX 4000
    Manufacturer: NVIDIA
    Chip type: GeForce4 MX 4000
    DAC type: Integrated RAMDAC
    Device Key: Enum\PCI\VEN_10DE&DEV_0185&SUBSYS_00000000&REV_C1
    Display Memory: 128.0 MB
    Current Mode: 1024 x 768 (32 bit) (60Hz)
    Monitor: Default Monitor
    Monitor Max Res:
    Driver Name: nv4_disp.dll
    Driver Version: 6.14.0010.8195 (English)
    DDI Version: 9 (or higher)
    Driver Attributes: Final Retail
    Driver Date/Size: 11/11/2005 13:47:00, 3924992 bytes
    WHQL Logo'd: Yes
    WHQL Date Stamp: n/a
    VDD: n/a
    Mini VDD: nv4_mini.sys

    -------------
    Sound Devices
    -------------
    Description: SoundMAX Digital Audio
    Default Sound Playback: No
    Default Voice Playback: No
    Hardware ID: PCI\VEN_8086&DEV_24D5&SUBSYS_82271043&REV_02
    Manufacturer ID: 65535
    Product ID: 65535
    Type: WDM
    Driver Name: smwdm.sys
    Driver Version: 5.12.0001.5410 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: n/a
    Date and Size: 3/28/2005 09:19:38, 220992 bytes

    ---------------------
    Sound Capture Devices
    ---------------------
    Description: SoundMAX Digital Audio
    Default Sound Capture: No
    Default Voice Capture: No
    Driver Name: smwdm.sys
    Driver Version: 5.12.0001.5410 (English)
    Driver Attributes: Final Retail
    Date and Size: 3/28/2005 09:19:38, 220992 bytes
    Cap Flags: 0x0
    Format Flags: 0x0

    -----------
    DirectMusic
    -----------
    DLS Path: C:\WINDOWS\SYSTEM32\drivers\GM.DLS
    DLS Version: 1.00.0016.0002
    Acceleration: n/a
    Ports: Microsoft Synthesizer, Software (Not Kernel Mode), Output, DLS, Internal, Default Port
    SoundMAX Digital Audio, Software (Kernel Mode), Output, DLS, Internal
    Microsoft MIDI Mapper [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
    SoundMAX WDM MIDI [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
    Microsoft GS Wavetable SW Synth [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
    Registry: OK
    Test Result: All tests were successful.


    Attached is the minidump file.
     
  12. jed1433

    jed1433 TS Rookie

    I already unistalled the nokia phone tools and other softwares but it’s the same. Pls help..
     
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