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Blue screen, NOT BSOD

By learninmypc
Apr 17, 2016
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  1. image.jpeg image.jpeg
    I was checking out routes on google earth pro when my screen suddenly went blue showing this . While it was going, l googled memory management but didn't keep link. It was http://whatis.techtarget.com/definition/memory-management
    After it rebooted, I clicked start>all apps> went down to Windows Admin tools & clicked on Windows memory diagnostics & let it run also, it said it would post results once I logged back in but that never happened.
    It did show no problems found during the 2nd test
     
    Last edited: Apr 17, 2016
  2. learninmypc

    learninmypc TS Evangelist Topic Starter Posts: 6,615   +336

    Those screen shots somehow got posted in the wrong order
     
  3. Leeky

    Leeky TS Evangelist Posts: 3,797   +116

    I'd run memtest on your RAM. It's available as an ISO image you can boot and run. For RAM to be totally in the clear it needs at least 7-passes. I advise you set it running before bed and leave it running overnight.
     
  4. learninmypc

    learninmypc TS Evangelist Topic Starter Posts: 6,615   +336

    Ok but I have zero knowledge of ISO image
     
  5. Leeky

    Leeky TS Evangelist Posts: 3,797   +116

    Click this link (its the download link on memtest website for the .iso image: http://www.memtest86.com/downloads/memtest86-iso.zip
    Download the image.
    Extract the .zip archive to get the .iso image.
    Open your disc burning software and insert a CD-R/CD-RW into your drive
    Burn the image to the disc.
    Leave the disc in the drive once complete
    Restart your computer and boot from the optical disc drive
    The memtest software will then boot and it should start immediately. If not, follow the instructions.
    Run at least 7 full passes (this takes hours not minutes)
    If it completes 7 full passes without a single error the RAM is okay

    If you get any errors, you can either remove all but one DIMM and run the test again. Run separately for each DIMM with the above instructions.

    You could also replace the RAM if it errors - let me know what RAM you have and I'll recommend some replacements.
     
    Cycloid Torus likes this.
  6. learninmypc

    learninmypc TS Evangelist Topic Starter Posts: 6,615   +336

    Can a USB drive be used instead? I seriously doubt I have any usable CD-R/CD-RW
     
  7. Rabbit01

    Rabbit01 TS Evangelist Posts: 787   +58

    USB version is available. Instructions in the zip file.
     
    learninmypc likes this.
  8. learninmypc

    learninmypc TS Evangelist Topic Starter Posts: 6,615   +336

    I clicked the link & all I see the destination folder (USB) where it went to. Nothing else :(
    got the website :)
     
  9. learninmypc

    learninmypc TS Evangelist Topic Starter Posts: 6,615   +336

  10. Rabbit01

    Rabbit01 TS Evangelist Posts: 787   +58

    That's a long time to run 7 passes. Don't think one-pass took more than an hour to scan 8 GB on my desktop. That was a while ago, but don't think too much has changed w/ the program. It is what it is, guess you'll just have to wait a while.
     
  11. learninmypc

    learninmypc TS Evangelist Topic Starter Posts: 6,615   +336

    I think you mis understood me or I said it incorrectly.What I tried to say is if that BIOS link is correct, I'm too tired to start it tonight so I'll have to do it in 24 hours.. A 20 mile bike ride in 80 degree temps did me in.:)
     
    Tmagic650 likes this.
  12. Leeky

    Leeky TS Evangelist Posts: 3,797   +116

    You can get the USB image for using with bootable USB media from here: http://www.memtest86.com/downloads/memtest86-usb.zip

    It is important to run multiple passes with Memtest. One is not enough.

    You will need to follow the Asus link you provided if you are currently unable to boot from USB devices.
     
  13. learninmypc

    learninmypc TS Evangelist Topic Starter Posts: 6,615   +336

    Ok, possibly a dumb question to some, but never have done this before I need to know, I've downloaded the zip file to my USB & unzipped it to same.
    About how long could it take? @Leeky said ; Run at least 7 full passes (this takes hours not minutes). Will it run 7 times or will I have to restart it 7 times? TIA Will be AFK for a hour or so this afternoon but will be back :)
     
  14. Leeky

    Leeky TS Evangelist Posts: 3,797   +116

    It shows the number of passes on the screen. It'll need to run all night, quite literally.

    It will run over and over each full pass. You just have to walk away from the computer and let it do its thing. No need to reboot in-between passes.

    EDIT:

    See the number of passes highlighted with the yellow line in the picture below?

    memtest1.jpg

    That needs to read at least 7 passes without a single error, if RAM is okay. The screenshot above is showing errors but yours should say 0.

    Note that test had run for 9 hours 17 minutes with 16GB RAM. It takes quite a while.
     
    Last edited: Apr 18, 2016
  15. learninmypc

    learninmypc TS Evangelist Topic Starter Posts: 6,615   +336

    Ok, I thank you. Hopefully I can start it around 5pm PDT :) today :) Keep fingers crosssed, I aint never done this b4.
     
  16. learninmypc

    learninmypc TS Evangelist Topic Starter Posts: 6,615   +336

    While rebooting it shows
    <F10-Settings> <Esc-Boot Menu>
    <F11 System Recovery< F? -Diagnostics.
    I tapped Esc but it just rebooted. Why didn't it go into bios. ?.
     
  17. learninmypc

    learninmypc TS Evangelist Topic Starter Posts: 6,615   +336

    Since last post, I've managed to get an options screen up but regardless of which one I tapped, it still booted me back to the desktop. . One of the choices was PNY which I'm guessing is the USB it is on. Is it me or ???
     
  18. learninmypc

    learninmypc TS Evangelist Topic Starter Posts: 6,615   +336

    image.jpeg
    When the usb was in there, it showed PNY, I have since removed the flash drive . Don't matter which I chose, tapping enter rebooted the pc to the desk top
     
  19. learninmypc

    learninmypc TS Evangelist Topic Starter Posts: 6,615   +336

    I've even tried W7 setting since this was a 7 & still nothing so I'm giving up for tonight.
     
  20. Leeky

    Leeky TS Evangelist Posts: 3,797   +116

    Press F10 at boot screen and enter BIOS. Double check that you can boot from removable USB media and then save any changes.

    Then press Esc to bring up the boot screen again. Choose the PNY USB memory stick to boot.

    If that continues to just boot Windows it might be because the memory stick isn’t prepared correctly. In your scenario using a CD would be much easier.
     
  21. learninmypc

    learninmypc TS Evangelist Topic Starter Posts: 6,615   +336

    Ok, I have done what you've said but will re try later today :)
     
  22. learninmypc

    learninmypc TS Evangelist Topic Starter Posts: 6,615   +336

    image.jpeg Following post #20 @Leeky this is what I got
     
  23. Rabbit01

    Rabbit01 TS Evangelist Posts: 787   +58


    Did you run imageUSB.exe per the readme file? Btw the files needs to be unzipped to a folder on the hard drive, not USB.
     
  24. learninmypc

    learninmypc TS Evangelist Topic Starter Posts: 6,615   +336

    Did you run imageUSB.exe per the readme file? I don't know. . Btw the files needs to be unzipped to a folder on the hard drive, not USB Didn't know :(
    Sorry, I'm dense at this :(
     
  25. Leeky

    Leeky TS Evangelist Posts: 3,797   +116

    As per above post.

    You need to go to the boot menu in your BIOS and then make sure removable disks are set to boot before your hard drive.
     

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