TechSpot

Blue Screen of Death flashes when my PC reboots

By ram16
Apr 24, 2009
Topic Status:
Not open for further replies.
  1. Can you please help me out in solving my problem.

    I have a HP laptop with Windows Vista Home premium. I usually watch lot of movies on my PC. I have installed some unwanted plug-in to watch a movie, then the problems started for me with my PC. As I had problems with my PC getting slow and getting struck up when I open any files and I can't delete any file folders. So I did system Restore to factory default condition. When my PC automatically rebooted after system restore, a blue screen with information on it shows up. The problem is it flashes only once for a millisecond and then my pc reboots by itself and this repeats again and again. So to shut down and I need to press the shut down button for some time. I cant see what it is trying to tell me! I'm just too darn slow to cacth that blue screen. But it seems there is some virus message in that Blue screen.
    Even more frustrating is that this happenes randomly.

    I really appreciate any one's reply.

    Thanks,
    Ram.
  2. Bobbye

    Bobbye Helper on the Fringe Posts: 16,392   +36

    And the unwanted plug-in was?

    Use the event Viewer to find the Error that corresponds to the BSOD

    Launching the Vista Event Viewer: Click on images to enlarge:
    [​IMG]

    Right-click on the Views node and select Create View and this opens a properties sheet> Check Errors only.


    Choose Administrative Events (this image shows 'Disc')
    [​IMG]

    Choose Application and Services logs:
    [​IMG]

    Double click to show Event Properties> Details> Check 'Friendly View'
    [​IMG]

    Copy to show Source, Event # and Description:

    Paste with your next post (Ctrl V)

    EDIT: I would also like to know how much RAM is installed.
  3. ram16

    ram16 TS Rookie Topic Starter

    I appreciate for the reply,

    I don't remember what is the add-on or plug-in which I installed before launching the system restore to factory default condition. I am unable to login to the windows. When I start the system, directly it displays the blue screen for a second and then restarts and then displays blue screen with a virus message some thing abt hard drive corruption for a second and then restarts. This cycle is repeats. To shut down my laptop, I need to press the shut down button for some time. RAM is 3GB. Please advise.

    Thanks,
  4. Bobbye

    Bobbye Helper on the Fringe Posts: 16,392   +36

    Have you tried getting into Safe Mode? You do that by rebooting, then right after the logo loads, BEFORE Windows loads, begin and continue tapping the F8 key. This will bring up Safe Mode. We need to try and get some information or you will be forced into doing a repair/reinstall. (which may be the final decision anyway)
  5. ram16

    ram16 TS Rookie Topic Starter

    I really appreciate for all the replies.

    I have solved my problem. When I did system restore from the hard drive, I had above mentioned problems. But after that I did system restore from the CD's, it worked fine.

    Thank you very much.
  6. Bobbye

    Bobbye Helper on the Fringe Posts: 16,392   +36

    System Restore doesn't require the CD so you must have done a repair/install.

    Might be a good idea to check the system for malware. If you would like to do that:
    Follow the Steps HERE

    When finished, attach the 3 logs and they will be reviewed.
  7. ram16

    ram16 TS Rookie Topic Starter

    I used the Recovery disc DVD's which I prepared using the "Recovery disc creation" option from the start menu when I bought my laptop. Earlier when I tried using system recovery from hard drive, It didn't work ( I used to get a blue screen after the system starts).

    I ll follow the steps given by you to check the system for malware.

    I appreciate your replies.

    Thank you very much,
    Ram.
  8. Bobbye

    Bobbye Helper on the Fringe Posts: 16,392   +36

    Ram, one of the helpers will review the logs after you post and attach them
  9. ram16

    ram16 TS Rookie Topic Starter

    Thank you Bobby
Topic Status:
Not open for further replies.


Add New Comment

TechSpot Members
Login or sign up for free,
it takes about 30 seconds.
You may also...


Get complete access to the TechSpot community. Join thousands of technology enthusiasts that contribute and share knowledge in our forum. Get a private inbox, upload your own photo gallery and more.