kurlyhairedkid
Posts: 11 +0
i've had my dell e1705 for about 5 months. for about as long as i can remember having this computer i've gotten blue screens of death, but never thought anything of them. they were always at random times while listening to music or talking on AIM.
about 2 weeks ago i tried to update my video card drivers but i accidentally screwed up while using driver cleaner which disabled my graphics card. because of this i used system restore to return my computer to how it was just 1 hour before i messed it up.
the next morning i turn on my computer to find a blue screen of death. the blue screen said PAGE_FAULT_IN_NONPAGED_AREA and the stop error is 0x00000050 (0xE3179000, 0x00000000, 0x85B83CEA, 0x00000001). what would happen is that the blue screen would pop-up and i'd restart the computer and it'd boot to desktop and i could work normally.
about a week later i turned on my computer and got the blue screen of death. so i restarted it as i normally would only to find another blue screen...and another, and another and another. i finally gave up and booted up the computer into safe mode.
once in safe mode i ran a virus scan, spyware scan and restarted the computer with an error checking scan. The virus scan and spyware scan didn't find anything, but the error checking scan did. the error checking scan temporarily fixed my problem, but when i tried to turn it on the next day, again it didn't work.
however, today i tried running the error scan, but my computer crashed when it finished. now when i restart my computer it goes to the error scan screen and repeats the process of scanning and crashing. the other thing is that i can't boot into safe mode. whenever i try, the computer freezes when it gets to windows\system32\drivers\mup.sys. I don't know what to do anymore and i really need help . i've used system restore twice, uninstalled all programs i've installed in the past 2 and a half weeks, and run numerous error checks to no avail.
so is there anything i can do to fix this? do i have to send my computer in to dell or is it something i can fix on my own. Like i said i have a Dell E1705, Windows XP Media center edition, an ATI RADEON X1400, 1GB of Ram, and an intel core duo processor. if you need to know anything else just ask.
Thanks for the help and sorry for the long message. lol
about 2 weeks ago i tried to update my video card drivers but i accidentally screwed up while using driver cleaner which disabled my graphics card. because of this i used system restore to return my computer to how it was just 1 hour before i messed it up.
the next morning i turn on my computer to find a blue screen of death. the blue screen said PAGE_FAULT_IN_NONPAGED_AREA and the stop error is 0x00000050 (0xE3179000, 0x00000000, 0x85B83CEA, 0x00000001). what would happen is that the blue screen would pop-up and i'd restart the computer and it'd boot to desktop and i could work normally.
about a week later i turned on my computer and got the blue screen of death. so i restarted it as i normally would only to find another blue screen...and another, and another and another. i finally gave up and booted up the computer into safe mode.
once in safe mode i ran a virus scan, spyware scan and restarted the computer with an error checking scan. The virus scan and spyware scan didn't find anything, but the error checking scan did. the error checking scan temporarily fixed my problem, but when i tried to turn it on the next day, again it didn't work.
however, today i tried running the error scan, but my computer crashed when it finished. now when i restart my computer it goes to the error scan screen and repeats the process of scanning and crashing. the other thing is that i can't boot into safe mode. whenever i try, the computer freezes when it gets to windows\system32\drivers\mup.sys. I don't know what to do anymore and i really need help . i've used system restore twice, uninstalled all programs i've installed in the past 2 and a half weeks, and run numerous error checks to no avail.
so is there anything i can do to fix this? do i have to send my computer in to dell or is it something i can fix on my own. Like i said i have a Dell E1705, Windows XP Media center edition, an ATI RADEON X1400, 1GB of Ram, and an intel core duo processor. if you need to know anything else just ask.
Thanks for the help and sorry for the long message. lol