Blue screen of death - random restarts

By Kreinzer
Jul 13, 2010
Topic Status:
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  1. My first post, so hello to everyone :)

    As for the blue screen problem, the rig works fine, I never get the BS on boot-up. But while working in XP, whether it be games, simple net browsing or w/e, a random blue screen appears and the system reboots. Ie, sometimes I play Modern Warfare 2 for hours or even days with no BS, and sometimes the rig crashes every 5min while in the same game.
    Here's some info, if more's required let me know.

    OS - XP Pro SP3
    Mobo - Asus PQ5SE2 P45
    CPU - Intel(R) Core(TM)2 Duo CPU E7500 @ 2.93GHz
    Graphic card - nVidia 2 GeForce GTS 250
    Memory - Kingston HyperX DDR2 2 x 1GB
    HDD - Hitachi HDS721050CLA362 500GB

    From the event viewer this is what comes up as the cause for the blue screen:

    Source: System error
    Category (102)
    Event ID: 1003

    Error code 100000d1, parameter1 b0a27000, parameter2 00000002, parameter3 00000000, parameter4 b41530d8

    Bytes
    0000: 53 79 73 74 65 6d 20 45 System E
    0008: 72 72 6f 72 20 20 45 72 rror Er
    0010: 72 6f 72 20 63 6f 64 65 ror code
    0018: 20 31 30 30 30 30 30 64 100000d
    0020: 31 20 20 50 61 72 61 6d 1 Param
    0028: 65 74 65 72 73 20 62 30 eters b0
    0030: 61 32 37 30 30 30 2c 20 a27000,
    0038: 30 30 30 30 30 30 30 32 00000002
    0040: 2c 20 30 30 30 30 30 30 , 000000
    0048: 30 30 2c 20 62 34 31 35 00, b415
    0050: 33 30 64 38 30d8

    Words
    0000: 74737953 45206d65 726f7272 72452020
    0010: 20726f72 65646f63 30303120 64303030
    0020: 50202031 6d617261 72657465 30622073
    0030: 30373261 202c3030 30303030 32303030
    0040: 3030202c 30303030 202c3030 35313462
    0050: 38643033

    Upon visiting that microsoft support link which is offered here's what I got:

    Details
    Product: Windows Operating System
    ID: 1003
    Source: System Error
    Version: 5.2
    Symbolic Name: ER_KRNLCRASH_LOG
    Message: Error code %1, parameter1 %2, parameter2 %3, parameter3 %4, parameter4 %5.

    Explanation
    A blue screen (Stop error) was reported. The message contains details about the error. A matching event with Event ID 1001 might also appear in the event log. This matching event displays information about the specific error that occurred.

    I've found in various places that people mention it may be faulty memory/hdd/graphic card/shitty Intel P45 chipset etc. Correct me if I'm wrong, but I think I also read somewhere that Intel's P45 chispet doesn't get along quite well with DDR2, and that DDR3 is recommended. Still I'd like some advice, if any is possible in my case, on what am I supposed to do.

    Thanks in advance,
    Kreinz
  2. Route44

    Route44 TechSpot Ambassador Posts: 12,113   +23

    FYI - the mods will most likely move your post to the appropriate BSOD forum.

    0xD1 errors are usually caused by faulty drivers but what driver or drivers at this point are not known. So...

    How to find and post your Minidump Files:

    My Computer > C Drive > Windows Folder > Minidump Folder > Minidump Files.

    It is these files that we need (not the folder). Attach to your next post the five most recent dumps. Notice the Manage Attachments button at the bottom when you go to post the next time. You can Zip up to five files per Zip; if you only have one or two you don’t need to zip them, just attach as is. Please do us a favor and don’t Zip each one individually.
  3. Kreinzer

    Kreinzer Newcomer, in training Topic Starter

    Ok, there's over 100 dump files. But according to the event viewer, System Error when the BS occured happened on July 11th, so I assume the dump file was also created on that day. I'll post the 12th, 11th, 9th and two that were created July 8th as they are the last five. Hope that will hit it.

    EDIT: Oh, and as for the topic move, no probs. My bad for posting in the wrong place anyway.

    Attached Files:

  4. Route44

    Route44 TechSpot Ambassador Posts: 12,113   +23

    All errors are the same 0xD1 and all cite the driver viahduaa.sys as the cause of your issues.

    This driver belongs to your on board audio: VIA High Definition Audio

    If this system was built by the likes of HP, Dell, etc. then go to their website, find the exact model of your system and update your audio drivers from there.

    If you or a friend built this then go to Asus' website, find your exact motherboard model and update the audio drivers from there.
  5. Kreinzer

    Kreinzer Newcomer, in training Topic Starter

    Ok, updated the VIA High Definition Audio drivers for PQ5 SE2 mobo, which is the one I got. I'll report back once I give it a test.
  6. Route44

    Route44 TechSpot Ambassador Posts: 12,113   +23

    Good. Look forward on your report. Fingers crossed.
  7. Kreinzer

    Kreinzer Newcomer, in training Topic Starter

    Well I'll be damned, so far July 14th and July 15th no errors reported in the Event Viewer, and what's more important no BS crashes. I hope that the solution you provided will put an end to my agony.

    EDIT: How rude of me, thanks a million!!!
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