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Blue screen of death - STOP: 0x0000007E

By vennsoh
Jul 17, 2012
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  1. Hi Guys,

    I need some help here.

    2 days ago after I closed off my laptop lid, my laptop went into hibernation mode.
    After that, the laptop is having some trouble trying to wake up. I remembered I saw an error message saying something like "Windows has failed to wake up from hibernation". So I have no other choices but to restart.

    Ever since then, I start to get an error.

    STOP: 0x0000007E (0xFFFFFFFFC0000005, 0xFFFFF880070C25C6, 0xFFFFF880009A8B78, 0xFFFFF880009A83D0)

    Here I attach a screenshot.
    http://img716.imageshack.us/img716/8445/img20120718083504.jpg

    I can't get into Windows. Everytime I try, I will be presented with the blue screen of death.

    I tried booting in safe mode but in vain. I will get stucked at Classpnp.sys
    http://img259.imageshack.us/img259/3418/img20120718085116.jpg

    -

    I am using Windows 7 64 bit, Core i7, 8GB Ram, 2GB Graphics

    Thanks,
    Venn.
     
  2. vennsoh

    vennsoh TS Rookie Topic Starter

    This is what I have gotten so far.

    So this is what I have done:
    1) Boot with Windows 7 CD.

    2) When I am in Windows (language selection), I triggered the command prompt by doing Shift + F10. (Good trick!)

    3) I realize the drive I am currently running is X: where my usual running drive C: has turned into D: and C: has turned into Recovery.
    Screenshot: http://img845.imageshack.us/img845/3638/img20120718125835.jpg

    4) That is not a big problem as I can change drive using simple DOS command.

    5) The problem came, when I was told I can't run Chkdsk unless I dismount the drive as the volume is in used by another. All opened handles to this volume would be invalid if I force a dismount.

    6) As I am tired of waiting so I force dismount it and let Chkdsk /r runs.

    Here I attach a photo of what I am looking at.
    http://img713.imageshack.us/img713/5895/img20120718130207.jpg

    - - -

    Do you guys foresee any future problems?
    What happens later? Do I need to mount the drive back? If yes, how?

    I will update you guys my progress.

    Thanks,
    Venn.
     
  3. vennsoh

    vennsoh TS Rookie Topic Starter

    Alright, it seems that Chkdsk can't help fix the bad sectors I have on my hard disk.
    I have no choice but to backup my files and reformat it. That's the best I can do.
     

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