TechSpot

Blue Screen of Death

By rmammen
Feb 1, 2009
  1. Hello all,

    my system keeps freezing with the blue screen of death.

    the System Error in the Event Viewer says this:

    Event Type: Error
    Event Source: System Error
    Event Category: (102)
    Event ID: 1003
    Date: 01/02/2009
    Time: 8:34:53 AM
    User: N/A
    Computer: RAGE
    Description:
    Error code 1000007e, parameter1 c0000005, parameter2 804ef4cb, parameter3 b50eab5c, parameter4 b50ea858.

    Yeah, i don't know what else to say. I've attached the dump file as well if that helps.

    Oh yeah, when i restarted my computer after it froze, i got an internet explorer script error saying:
    An error has occurred in the scrip on this page.
    Line: 65
    Char: 1
    Error: 'suih' is undefined
    Code: 0
    URL: file://C:\Documents and Settings\Raj\Application Data\Microsoft\Internet Explorer\Desktop.htt
    Do you want to continue running scrips on this page? [Yes] [No]

    Dunno if that is part of the problem too or not.

    So I am wondering what is causing these issues and what i can do to fix it! please help!

    Thanks so much,

    -Raj
     
  2. mflynn

    mflynn TS Rookie Posts: 2,655

    Sounds like Malware!

    Boot to Safe Mode with Networking and do the following!

    Do the TechSpot 8 steps: http://www.techspot.com/vb/topic58138.html

    Skip no steps (do not install another virus scanner if you already have one, ask me before installing a Firewall).

    Most importantly update MalwareBytes and SuperAntiSptware!

    Before you scan with SuperAntiSpyWare do the below:

    SuperAntispyware extra config

    After installed double-click the icon on your desktop to run it.

    Update the program definitions.

    Click the Preferences button.

    Then Scanning Control.

    In Scanner Options make sure all boxes are checked except #3 Ignore System Restore.. are checked:

    MalwareBytes extra config

    After update but before running
    Click settings and confirm all are Checked.

    I repeat Update these 2 programs.

    Run them and attach their logs.

    Do this correctly and we will make a short job of this!

    Mike
     
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