Blue screen of death

By stevearno
Feb 4, 2013
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  1. using windows 7 ultimate

    my sister brought down her PC a few months back ..... it was shutting down ....randomly

    ( turned out it was over heating ,and cutting out due to having 50ft of fungi growing from the heatsink fan )

    when I took the fan out to look at it .... I damaged the pins on the CPU .... I replaced from a 6 core to 4 core ... of course checking the board was compatible with the new CPU ( it was ...have told you just incase this is part of the problem )

    I gave her the PC back ... and it appeared in my house again this morning with a note about the screen of death

    I switched it on earlier to look at the error messages ( as follows ) ...desktop did appear , but shut down happened and also I think 'chkski screen '... it then booted into safe mode automatically... so I shut down

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.256.1
    Locale ID: 2057

    Additional information about the problem:
    BCCode: 50
    BCP1: FFFFF8A10094D690
    BCP2: 0000000000000000
    BCP3: FFFFF80002EB1F00
    BCP4: 0000000000000005
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 256_1

    Files that help describe the problem:
    C:\Windows\Minidump\020413-24187-01.dmp
    C:\Users\patrica\AppData\Local\Temp\WER-40703-0.sysdata.xml



    then I done some researching using our friend 'GOOGLE' ...... to see what the issue was .... but when I have gone to turn it on again , it will not boot to desktop or will it go into safe mode .....

    it asks me to REPAIR using installation disk , but when I put the disk in ... and clicked enter to continue .... nothing happens and the circle of screens , continuously taking round in a loop ...to the repair screen again...

    I then went to boot menu , and booted straight from drive ...... LOADING windows files ( from install disc ) ...bar appeared on bottom as if new installation

    then I get another blue screen asking me to boot in safe mode , which I can't do


    file error on this blue screen is CLFS.SYS

    I am going to check on the hardware , as I had to pull it all out ( 2 months previously ) ...just to see what the mother board was .....

    I initially thought it was hardware ( reason for long winded story at the beginning ) ....... but I think it is a software issue now , ....

    so in summary ....

    how do I install windows again if it won't let me or will it let me into safe mode .... I can get into boot,bios etc etc

    also is there anyway of backing up the WORK files on her PC( there important ) .... without having to take the hard drive out , and put in my PC ..... to import the files on to one of my hard drives

    thanks in advance , and if you need anything else ..please advise ( please note I can't get into the PC anymore )

    steven
  2. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,673   +152

    "also is there anyway of backing up the WORK files on her PC( there important ) .... without having to take the hard drive out , and put in my PC ..... to import the files on to one of my hard drives"...
    In this case, no... Seems like a hardware issue to me, if you can't start a Windows re-install normally. It may be a bad optical drive issue
  3. stevearno

    stevearno Newcomer, in training Topic Starter

    thanks
    Tmagic650


    for the reply ....

    I managed after leaving it for a while ... to boot from installation CD .... by managing this time to get into the boot screen

    I think what happened was there was a memory dump , which dumped files needed to boot windows , it also appears that AMD drivers were lost as well..... giving the illusion of software issue .. when it is probably hardware..( after fresh install )

    I think the hard drive is on the way out ( or maybe a slim possibility RAM ...)

    windows is installed and the PC is accessible .....

    I manged to get important files on to a few USB keys , after firstly using the repair option for windows , to boot windows using the hard drive to get at the files

    I think the PC will run for another month before the HD needs to be replaced ( from past experience )


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