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Blue screen on Toshiba Qosmio

By QT665
Dec 8, 2011
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  1. I have been having issues with my Windows 7 laptop recently.

    The laptop has been taking a long time to boot up, about 15 minutes and also takes a long time to wake up from sleep mode. The initial start up doesn't take long but loading the desktop does. It also has trouble shuting down.

    Also I have been getting blue screens, about 4 in the last month. I have updated my drivers, cleared up the registry, run a virus scan and updated to SP1 to try and resolve the problem but it keeps happening.

    It also shows this error message:

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.768.3
    Locale ID: 3081

    Additional information about the problem:
    BCCode: 9f
    BCP1: 0000000000000003
    BCP2: FFFFFA800633D050
    BCP3: FFFFF80000B9C518
    BCP4: FFFFFA8005C8A010
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 768_1

    I have attached the minidump file.

    Thanks if you can help.

    View attachment 120611-20904-01.zip
     
  2. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    You probably have a failing hard drive...
     

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