Blue screen - please help frustrated dad

By pcnewbee
Sep 21, 2008
  1. Hi, Could you help me resolve this problem, Please!!

    My son has bought a new game called Spore, which seems to cause our PC shuts down when he reaches the next level of the game.
    I have checked windows update and ATI for up to date drivers and defragged the hard drive, but still no improvemement.

    The error message is;
    BCCode : 1000007f BCP1 : 0000000D BCP2 : 00000000 BCP3 : 00000000
    BCP4 : 00000000 OSVer : 5_1_2600 SP : 3_0 Product : 768_1

    I also attach the minidumps

    Many thanks
  2. peterdiva

    peterdiva TechSpot Ambassador Posts: 1,088

  3. Route44

    Route44 TechSpot Ambassador Posts: 11,966   +70

    To add to what peterdiva posted Spore and ATI drivers are a known issue across the internet especially ATI's 4850 and 4870 cards.
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