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Blue screen problem, is it extra cores I unlocked?

By kerril
Feb 29, 2012
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  1. So i bought a home build bout two months ago and I've had about 4 blue screens in total since. latest one showed this.

    BCCode: a
    BCP1: FFFFF87FC1CC64C5
    BCP2: 0000000000000002
    BCP3: 0000000000000000
    BCP4: FFFFF80002CD228A
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 256_1

    Only thing i did other than software was unlock 2 extra cores on my cpu.
    cpu is amd phenom ii x2 550 now showing as x4 b50.
    I haven't over clocked and ran prime 95 for several hours without problem.
    only have two memory dumps but the files are locked and wont let me attach them.
    I'm in college and regularly save but one day i might be lucky and lose work any help is appreciated

    Thanks
  2. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,817   +160

    What is this computers specs? Is it a laptop?
  3. kerril

    kerril TS Rookie Topic Starter Posts: 19

    Specs

    In attached file

    Attached Files:

  4. kerril

    kerril TS Rookie Topic Starter Posts: 19

    and its a desktop.
    Thanks
  5. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,817   +160

    Whats the operating system?
  6. kerril

    kerril TS Rookie Topic Starter Posts: 19

    os

    operating system is windows 7
  7. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,817   +160

    You haven't been keeping up with the Windows 7 Updates have you? Service Pack 1 is not installed
  8. kerril

    kerril TS Rookie Topic Starter Posts: 19

    ya auto updates is off, I'll install them and get back in a few weeks as its an intermittent problem.
    Thanks
  9. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,817   +160

    The updates are important. The optional updates need to be installed too. Remember, this is Windows 7 not Vista or XP...
  10. kerril

    kerril TS Rookie Topic Starter Posts: 19

    Ok so my windows is up to date and has Sp1 and I've had two blue screens in the last week, first one when i opened Internet explorer (I usually use chrome) the second when i opened Windows media player, Both windows programs although i have used these on several occasions without problems
  11. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,817   +160

    Can you upload any minidumps? Have you checked for virus or other malware? What antivirus program are you using?
     
  12. kerril

    kerril TS Rookie Topic Starter Posts: 19

    using avast antivirus free version updated daily and scanned regularly,
    It won't let me upload minidump file (there's a little padlock on file) so I view it using Nirsoft BlueScreen Viewer and it says it was caused by ntoskrnl.exe, I've uploaded a screen shot
    minidump sshot.PNG
  13. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,817   +160

  14. kerril

    kerril TS Rookie Topic Starter Posts: 19

    Will do.
    Thanks
  15. kerril

    kerril TS Rookie Topic Starter Posts: 19

    Another Blue screen just now.
    bs report.PNG minidump 2.PNG
    Same thing I think.
  16. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,817   +160

    Have you checked your memory and hard drive for errors?
  17. Marnomancer

    Marnomancer TS Booster Posts: 808   +51

    The unlocked cores *could be the culprit. They are known to be a gamble. No guarantee on them. Did the problem start only after unlocking? If so, try re-locking them and see if it helps.
    Best, Marnomancer.
  18. kerril

    kerril TS Rookie Topic Starter Posts: 19

    So it looks like it was the unlocked cores, I locked them back up and have had no problems since 2 cores is more than enough for me anyway.
    Thanks for everyone's help.
  19. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,817   +160

    Thanks for the update :)


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