Blue screen problems, various errors

By Hirokaze
Aug 3, 2011
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  1. I've been getting BSOD for the past 3 days now. I suspect it's my HDD, but i just want to get a second opinion before i buy another HDD. i've gotten 2 different error reports
    (1.) BCCode: 4e
    BCP1: 0000000000000099
    BCP2: 00000000002106FE
    BCP3: 0000000000000002
    BCP4: 000000000020DE4D
    OS Version: 6_1_7601

    (2.) BCCode: 24
    BCP1: 00000000001904FB
    BCP2: FFFFF88009D4F6B8
    BCP3: FFFFF88009D4EF10
    BCP4: FFFFF880012658AD
    i can't post any DMP files because it 295 bytes and the limit is 200.
    please help me.
  2. Hirokaze

    Hirokaze TS Rookie Topic Starter

    DMP files

    Here are the DMP files.

    Attached Files:

      File size:
      146.8 KB
  3. Route44

    Route44 TechSpot Ambassador Posts: 11,966   +70

    Your issue is with memory corruption. Therefore you’ll need to run Memtest on your RAM.

    1. Go to and download the latest ISO version which is 4.20. It is free and perfectly safe.

    2. Burn ISO to a CD.

    3. Place CD in your drive and reboot with CD in drive. (You might have to place your drive as first bootable in your BIOS) The test will take over.

    There is a Tutorial: How to use Memtest in our Guides and Tutorials forum; follow the instructions. There is a newer version than what is listed; use the newer. If you need to see what the Memtest screen looks like go to reply #21. The third screen is the Memtest screen.

    Step1 - Let it run for a LONG time. The rule is a minimum of 7 Passes (not hours; this test is not measured by hours); the more Passes after 7 so much the better. The only exception is if you start getting errors before 7 Passes then you can skip to Step 2.

    There are 8 individual tests per Pass. Many people will start this test before going to bed and check it the next day.

    If you have errors you have corrupted memory and it needs to be replaced.

    Step 2 – Because of errors you need to run this test per stick of RAM. Take out one and run the test. Then take that one out and put the other in and run the test. If you start getting errors before 7 Passes you know that stick is corrupted and you don’t need to run the test any further on that stick.

    * Get back to us with the results.
  4. Hirokaze

    Hirokaze TS Rookie Topic Starter

    Thank you!

    Once you mentioned "RAM" i knew what the problem was. I installed an extra 2GB of RAM three months ago, now its no good. I took it out and not a singe crash since. I appreciate how thorough your steps were. THANK YOU VERY MUCH!
  5. Route44

    Route44 TechSpot Ambassador Posts: 11,966   +70

    Excellent! Glad it is working out for you and thanks for the kind words. RAM is really cheap right now for purchase.

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