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Blue screen problems

By lotus1000
Dec 7, 2011
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  1. I really know very little about the inner workings of my computer, but I will give all the information that I have. Any help will be greatly appreciated.

    New Install of Windows Vista Home Premium legit copy (slicked C:\).

    RAM1: Corsair 2 Gb X 1 GB PDR2 SLIDHXEPP XMS2 6400 800

    MOBO: ASUS P5N-EM HDMI, LGA 775 DDR MB, new replaced recently

    Chip: Intel Core 2 Duo E7200 2.5 3Ghz CPU SLAVN

    New Power Supply


    I have cleaned out the dust, and ram was tested when the Motherboard and power supply were replaced about three weeks ago.

    What I have noticed is that it only crashes when I am in Facebook (hmmmm)... Sometimes I am on FB for 15 minutes before it crashes, and sometimes as soon as I go in there especially when I am playing Words with Friends. I have attached a picture of the blue screen.

    The error message I get is this:

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.0.6000.2.0.0.768.3
    Locale ID: 1033

    Additional information about the problem:
    BCCode: d1
    BCP1: 00000020
    BCP2: 00000002
    BCP3: 00000000
    BCP4: 8C4CF755
    OS Version: 6_0_6000
    Service Pack: 0_0
    Product: 768_1

    Files that help describe the problem:
    C:\Windows\Minidump\Mini120711-04.dmp
    C:\Users\Lotus\AppData\Local\Temp\WER-56175-0.sysdata.xml
    C:\Users\Lotus\AppData\Local\Temp\WER4E9C.tmp.version.txt


    I hope this is enough information. This a home built machine, and I have never received any blue screens before we loaded the Vista Home Premium. I have not checked drivers because I am not sure how to do that, and I have not checked for updates to Vista, but I think that was done on installation.

    Thank you for any help you can give.
     

    Attached Files:

  2. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    "I have not checked for updates to Vista, but I think that was done on installation"...

    Just to be sure, select Windows Update from the start menu and keep checking for updates, at least 1 time after you see "no more updates found"... Was XP loaded on this computer before Vista? You might try downloading and running this temp file cleaner:
    http://www.geekstogo.com/forum/files/file/187-tfc-temp-file-cleaner-by-oldtimer/
     
  3. lotus1000

    lotus1000 TS Rookie Topic Starter

    My Blue Screen Problem

    I ran the file cleaner (XP was on my computer before Vista), and I ran the updates, also updated driver for NVIDIA nForce Networking Controller.

    So far it has not crashed. I will let you know if it does. Thank you for your help.
     

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