Hi All! My name is Glynn, and I'm new to this board. Before I get started, I'd like to thank you all in advance for any help that you can offer. I've got a Sony vaio laptop with the following specs: Intel Core 2 Duo CPU T7250 @ 2.0 GHz 2.0 GHz 2.0 Gb RAM 32 bit OS Windows Vista Home Premium Service Pack 1 I am getting the following blue screen error: Problem signature: Problem Event Name: BlueScreen OS Version: 6.0.6001.2.1.0.768.3 Locale ID: 1033 Additional information about the problem: BCCode: a BCP1: 00000000 BCP2: 0000001B BCP3: 00000000 BCP4: 81EC7C1A OS Version: 6_0_6001 Service Pack: 1_0 Product: 768_1 I was hoping someone could help me identify (and potentially fix) the problem. My first instincts tell me RAM problems or hardware issues. I can provide more information if needed, and I'm not sure if the numbers change or not, but I can let you know. Thanks again! Glynn C.