also @ TechSpot: Facebook headhunts Apple engineers for 3rd smartphone attempt

TechSpot

Blue screen & safe mode won't work

Discussion in 'Windows BSOD, Freezing, Restarting Help' started by dubR, Sep 25, 2009.

Thread Status:
Not open for further replies.
  1. dubR Newcomer, in training

    hi
    i have trouble starting my pc..everytime try a blue screen will load ...i tried the safe mode like recommended in some other thread but still the blue screen would come up
    i got the problem since there was a power cut in the area,dunno if its related

    What else can i do to fix it or at least get a better diagnostic

    is there a software that can help me out

    thanx in advance
  2. dubR Newcomer, in training

    additional info
    no new software or hardware was installed ...
    i couldnt load windows after a powe cut in the area
  3. Route44 TechSpot Ambassador

    Does the Blue Screen gie any error code at all? If so please tell us.
  4. dubR Newcomer, in training

    the error code is
    0x000000ed
    (0x89bde7b8,0xc0000006,0x000000x0x000000)
  5. Route44 TechSpot Ambassador

    Your error: 0x000000ED: UNMOUNTABLE_BOOT_VOLUME
    The kernel mode I/O subsystem attempted to mount the boot volume and it failed.


    This is from Microsoft: http://support.microsoft.com/kb/555302

    My best guess is that either you have some drivers and/or files that had been corrupted in the power shut-down OR your harddrive experienced physical damage.
    (By the way, do you have a good surge protector?)

    Find a friend that has some computer experience and have him (or her) remove your harddrive and slave it into his system. He should be able to ccess your harddrive through his system and 1) run harddrive diagnostics and 2) copy/back-up all your important files just in case your harddrive is "broke."

    * Keep us up-to-date.
  6. dubR Newcomer, in training

    thanx for the help
    i just replaced my hard drive and it worked so i guess u were right...some files may have been corrupted by the power shutdown
    i guess the diagnostic u meant was "chkdsk" ,i have to find my microsoft xp disk and see if that works
    i hope i wont have to format my drive
  7. Route44 TechSpot Ambassador

    A harddrive diagnostics can be done by using the free diagnostic utility that your harddrive manufacturer supplies. You should be able to get it off of their website.

    This is different from ChkDsk.
Thread Status:
Not open for further replies.