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Blue screen system error 1003

Discussion in 'Processors and Motherboards' started by maskarb, Mar 12, 2008.

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  1. maskarb Newcomer, in training

    I had two blue screens today. I don't have a clue why.

    Here is the info for the first one:
    Error code 1000007f, parameter1 00000008, parameter2 80042000, parameter3 00000000, parameter4 00000000.

    Here is info for second:
    Error code 1000008e, parameter1 c0000005, parameter2 ef9cb4e5, parameter3 ef762ba8, parameter4 00000000.

    I will also attach the minidumps.

    Someone HELP!!...I wasn't using my computer when the first one happened and the second one appeared to happen for no particular reason.

    Thanks
    maskarb, Mar 12, 2008
    #1

  2. pimpmypc Newcomer, in training

    if you can get windows booted up fully you can try running a disk error check, also scan for viruses too, 3rd try system restore, n last if none of those dont work i would try reinstallin windows. also u can try a command sfc /scannow i think its called it replaces missing system files but you need the actualy windows disc. hope this helps.
    pimpmypc, Mar 24, 2008
    #2

  3. Matthew TechSpot Editor, Community Manager

    Dump "031208-01":

    BugCheck 1000007F, {8, 80042000, 0, 0}

    Unable to load image sptd.sys, Win32 error 0n2

    Probably caused by : memory_corruption

    --------------------------------------------------------------------

    Dump "031208-02":

    BugCheck 1000008E, {c0000005, ef9cb4e5, ef762ba8, 0}


    Probably caused by : bdfsdrv.sys (bdfsdrv+4e5)

    --------------------------------------------------------------------

    The first dump complains of corrupt memory (which is generally corrupt RAM).

    The second one cites "bdfsdrv.sys" to be at fault, and I believe this belongs to BitDefender Anti-Virus.

    Test your RAM with Memtest86 (let it run for a minimum of 7 passes) and if there are no errors uninstall BitDefender. If there are errors, remove all but one module of RAM from your PC and run Memtest86 on them individually to isolate the corrupt module.

    Post back with your results :).
    Matthew, Mar 24, 2008
    #3
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