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Blue Screen Trouble

By jrudesh
Aug 8, 2008
  1. hi,
    It's about my new Notebook - hp520. It's giving blue screen time to time(Mostly on loggin to user acounts). I have attached last four mini dumps I got after I install vista. Help me!:blackeye:​
    Thank you:grinthumb
     
  2. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    Noted Memory corruption and ndis.sys
    Try updating your network drivers (from your manufactures support page)
     
  3. jrudesh

    jrudesh TS Rookie Topic Starter

    I installed network drivers from the manufactures site(If so can manufacturer's software is wrong-i mean error in manufacturer's software). What about memory do I need to do something regarding that.
    Thanks. I'll try:wave:
     
  4. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    Please let me know the computer's condition. Is all ok presently?
    Noted: ' before "s" : singular ownership (Thanks for picking that up)
     
  5. jrudesh

    jrudesh TS Rookie Topic Starter

    Notebook is working fine excluding the crash with Blue screen. I attached a detail report and the latest dmp file if you like to see. I appreciate your help.​
    Thank you;)
     
  6. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    What about memory do I need to do something regarding that

    You raise a good point !

    Please run Memtest on your Ram for 7 Passes ( ~4Hrs)

    Note this type of error can be caused by Antivirus software, and also Virus/Spyware activity. If Memtest does not show any errors, please provide information about which AntiVirus software you use.

    Also, I could not open the report zip, states zip archive corrupt
     
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