Hello everyone and thanks in advance for your help
I have a dell inspiron 1501 runing windows Vista Home SP2
32 bit operating system
My problem started yesterday when I started the computer. It will show the Dell Inspiron screen, go to windows password logon screen. Once you enter the password windows will boot and go to the desktop. Once the desktop comes up, the screen goes blue with scattered small white boxes for a few seconds then reboots.
Once I rebooted into safe mode I recieved an error box stating windows recovered from an unexpected shutdown. Under addition information it list:
problem signature:
Problem Event Name BlueScreen
OS Version 6.0.6002.2.2.0.768.3
Local ID: 1033
Addition Information about the problem
BC Code 1000008e
BCP1: c0000005
BCP2: 8B025FF0
BCP3: 95F11684
BCP4: 00000000
OS Version: 6_0_6002
Service Pack: 2_0
Product: 768_1
I am attaching the dump file it shows as I am unable to open it to copy and paste
Thank you in advance for your help it is greatly appreciated.
John
I have a dell inspiron 1501 runing windows Vista Home SP2
32 bit operating system
My problem started yesterday when I started the computer. It will show the Dell Inspiron screen, go to windows password logon screen. Once you enter the password windows will boot and go to the desktop. Once the desktop comes up, the screen goes blue with scattered small white boxes for a few seconds then reboots.
Once I rebooted into safe mode I recieved an error box stating windows recovered from an unexpected shutdown. Under addition information it list:
problem signature:
Problem Event Name BlueScreen
OS Version 6.0.6002.2.2.0.768.3
Local ID: 1033
Addition Information about the problem
BC Code 1000008e
BCP1: c0000005
BCP2: 8B025FF0
BCP3: 95F11684
BCP4: 00000000
OS Version: 6_0_6002
Service Pack: 2_0
Product: 768_1
I am attaching the dump file it shows as I am unable to open it to copy and paste
Thank you in advance for your help it is greatly appreciated.
John