Hello, I become bluescreen many times when I shut down my computer and I thought that somebody can help me.... It's mot a rue but sometimes I get the bluescreen... Firstly I thought that it was because of overheating of some of my pc components because this error seems to appear when I use the computer for many hours.... I tried to play some games and to shut it down but the error didn't appeared.... Secondly, I tried to play games untill it was hot, than I left it a few minutes untill it cooled down and I shut it down and the error appeared again.. So I don't think it is because of the heat... I also want to mention the this error appeared just by shutting down of the computer... While I was playing or working it runned fine... I checked the computer and it doesn't have dust in it and the drivers a re up to date.... Now the last thing that I suspect is the software... (and I really hope that this is the problem ) My computer is a DELL PRECISION T5500, hex core processor XEON 5675, video card: Quadro 4000, 12GB RAM ECC,, 1.5 TB and Im running Windows 7-64 bit Please help me.... I don't have other options and its really hard to ship it back to the warranty because it'll cost much... I upload here a photo of the error and also the dump file from :C:\Windows\Minidump\ (Once when this error happened and I started again the windows I've got this: Problem signature: Problem Event Name: BlueScreen OS Version: 6.1.7600.2.0.0.256.1 Locale ID: 1033 Additional information about the problem: BCCode: 101 BCP1: 0000000000000021 BCP2: 0000000000000000 BCP3: FFFFF88002F00180 BCP4: 0000000000000001 OS Version: 6_1_7600 Service Pack: 0_0 Product: 256_1 Files that help describe the problem: C:\Windows\Minidump\073111-16910-01.dmp C:\Users\Alex TheOne\AppData\Local\Temp\WER-22386-0.sysdata.xml Read our privacy statement online: ://go.microsoft.com/fwlink/?linkid=104288&cjlcid=0x0409 If the online privacy statement is not available, please read our privacy statement offline: C:\Windows\system32\en-US\erofflps.txt and I also want to mention the fact that after the error appears I have tot shut the computer down from the button... I Thank You very much and I'm hoping for an answer....
Hello, before proceeding on on what the dump reports, is this system still under warranty and/or how much working tech knowledge do you have?