Not sure what to do my computer crashes mostly just when I am shutting it down so updates are impossible to install. The codes I am getting are:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
Additional information about the problem:
BCCode: 19
BCP1: 0000000000000020
BCP2: FFFFFA8001A0D000
BCP3: FFFFFA8001A0D600
BCP4: 0000000004600000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1
any suggestions will help.
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
Additional information about the problem:
BCCode: 19
BCP1: 0000000000000020
BCP2: FFFFFA8001A0D000
BCP3: FFFFFA8001A0D600
BCP4: 0000000004600000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1
any suggestions will help.