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Bluescreen, can someone look at my minidumps?

By redbond
Mar 3, 2011
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  1. I am experiencing blue screen error on my pc. Can someone take a look at my minidumps pls.
     

    Attached Files:

  2. Jonathan King

    Jonathan King TS Rookie Posts: 128

    Hello,

    One of the dumps mentions AVG as the probable cause. Please remove it with one of these tools: http://www.avg.com/us-en/download-tools

    Also, install this updated Realtek ethernet driver: http://218.210.127.131/downloads/do...d=5&Level=5&Conn=4&DownTypeID=3&GetDown=false
    Code:
    Rt64win7.sys     Thu Feb 26 04:04:13 2009 (49A65B0D)
    Install Windows 7 Service Pack 1: http://windows.microsoft.com/en-US/windows7/learn-how-to-install-windows-7-service-pack-1-sp1

    Install updated ATI drivers from here: http://support.amd.com/us/gpudownload/Pages/index.aspx
    Code:
    atikmpag.sys     Tue Mar 02 22:07:33 2010 (4B8DD275)
    atipmdag.sys     Tue Mar 02 22:47:08 2010 (4B8DDBBC)
    Install the ATK0110 driver from the utilities section here: http://support.asus.com/download/download.aspx?model=P7P55D LE&os=30&SLanguage=en-us
    Code:
    ASACPI.sys       Sun Mar 27 22:30:36 2005 (42476C4C)
    If that doesn't improve matters, uninstall Daemon Tools, as it uses SPTD. Remove SPTD itself with this tool: http://www.duplexsecure.com/download/SPTDinst-v174-x64.exe
    Code:
    sptd.sys         Sun Oct 11 16:55:14 2009 (4AD24632)
    If after completing all of the above, the BSODs persist, run driver verifier: http://www.sysnative.com/0x1/Driver_Verifier.htm

    Then upload a full jcgriff2 report; instructions can be found here: http://www.techsupportforum.com/for...-instructions-windows-7-and-vista-452654.html

    ...Summary of the dumps:
    Code:
    [font=lucida console]
    Built by: 7600.16695.amd64fre.win7_gdr.101026-1503
    Debug session time: Wed Mar  2 07:06:59.506 2011 (UTC - 5:00)
    System Uptime: 0 days 0:12:07.147
    Probably caused by : ntkrnlmp.exe ( nt!FsRtlLookupPerStreamContextInternal+7c )
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    BUGCHECK_STR:  0x3B
    PROCESS_NAME:  avgcsrva.exe
    FAILURE_BUCKET_ID:  X64_0x3B_nt!FsRtlLookupPerStreamContextInternal+7c
    SystemProductName = System Product Name
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
    Debug session time: Tue Mar  1 12:50:17.534 2011 (UTC - 5:00)
    System Uptime: 0 days 2:29:04.173
    Probably caused by : ntkrnlmp.exe ( nt!ExFreePoolWithTag+2bb )
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    BUGCHECK_STR:  0x3B
    PROCESS_NAME:  svchost.exe
    FAILURE_BUCKET_ID:  X64_0x3B_nt!ExFreePoolWithTag+2bb
    SystemProductName = System Product Name
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``  
    
     
  3. redbond

    redbond TS Rookie Topic Starter

    Jonathan King thank you i will try.
     
  4. redbond

    redbond TS Rookie Topic Starter

    When i try to update ati driver i get a blue secren
    Technical Information : Stop 0x0000007E (0xFFFFFFFF0000005, 0xFFFFF80002314E10, 0xFFFFF88001FB99C8, 0xFFFFF88001FB9230).
    What you think?
     
  5. Jonathan King

    Jonathan King TS Rookie Posts: 128

    Try the update again; if the BSOD happens again, it may indicate a video problem.
     
  6. redbond

    redbond TS Rookie Topic Starter

    ok. Do you want me to attach the minidump?
     
  7. Jonathan King

    Jonathan King TS Rookie Posts: 128

    You can if you want, but I'd sooner just look at it with the other dumps, if you get more.

    If you get BSODs after completing the above, just upload a jcgriff2 report, which automatically collects all dumps.

    http://www.techsupportforum.com/for...-instructions-windows-7-and-vista-452654.html

    You'll have to upload the report to Rapidshare or a similar site, as TechSpot's attachment limit is below the size of the reports.
     
  8. redbond

    redbond TS Rookie Topic Starter

    ok i will do that
     
  9. Jonathan King

    Jonathan King TS Rookie Posts: 128

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