Hello, I've run into this issue with my girlfreinds computer. She tried to run Ad-Aware overnight last night, and the computer froze sometime when we were asleep. When we got up, she had to force shutdown and upon restarting it follows this annoying loop. Black Screen Safe Mode/Normal Mode Screen. (Normal Mode Select) Computer starts up, error box pops up. 'recovered from a unexpected shutdown' Computer Freezes Computer Bluescreens Computer Restarts (repeats) I can put it into safe mode, but not much else I can do in it to resolve the issue, i've pulled this error log from the 'recovered from a unexpected shutdown' screen, please not I had to manualy copy this over to my computer i'm on now to relay it. Problem Signature: Problem Event Name: Bluescreen OS Version: 6.1.7600.2.0.0.768. 3 Locale ID: 4105 Additional Information About The Problem: BCCode: a BCP1: 0000000000000008 BCP2: 0000000000000002 BCP3: 0000000000000000 BCP4: FFFFF80002A54D19 OS Version: 6_1_7600 Service Pack: 0_0 Product: 768_1 Files that help desribe the problem: C:\Windows\Minidump\040311-12199-01.dmp C:\Users\Morningbliss\AppData\Local\Temp\WER-18595-sysdata.xml Read Our Privacy statement online: If the online privacy statement is not available, etc The specs for the computer are in this URL. HP Pavilion a4313w Desktop PC Product Specifications Will not let me paste url due to <5 post count,... will convert that information from website, will take a few moments. Runs Windows 7 If you need more detailed information ill get it. Please assist me with this issue and I thank you for your time and effort in advance.