TechSpot

Bluescreen, error code: STOP: 0x000000D1 (0x00000006, 0x00000002, 0x00000000, 0xF7DB6

By optimisten
Nov 12, 2009
  1. Hi!

    I have a D-link wireless router, dir-635, and want to use the usb port for sharing printers or usb hard drives on the network. To do that, I have to install a software from dlink, Shareport.
    I have downloaded the software from d-link.com. When the download is finished, the computer turns into bluescreen.
    If I deconnect the computer from the router (remove the wire and cut the wireless connection) it works. When I reconnect it again, the computer goes into bluescreen.......
    Are there anything I can do to get this program work probably on my computers? I am running windows xp home edition on all three of them.


    The technical information on my bluescreen is:

    *** STOP: 0x000000D1 (0x00000006, 0x00000002, 0x00000000, 0xF7DB6599)


    *** tmtdi.sys – address F7DB6599 base at F7DB4000, DateStamp 47707660


    Thanx for all answers!
    optimisten
     
  2. Route44

    Route44 TechSpot Ambassador Posts: 11,966   +70

    0xD1 errors are usually caused by drivers and from what you gave us the faulting driver is tmtdi.sys.

    The thing is this driver belongs to your TrendMicro security software and not your D-Link. Perhaps updating your TrendMicro might resolve the issue.
     
  3. optimisten

    optimisten TS Rookie Topic Starter


    I do have the latest version of Trend Micro. I newly installed it, but I also double check it now. It says I have the latest version, when I try to update...

    But newly the bluescreen error came up when I don't did anything with the shareport software.
    How can I actually know if I have got a virus or not?
     
  4. Route44

    Route44 TechSpot Ambassador Posts: 11,966   +70

    Were you having these BSODs prior to updating TrendMicro?
     
  5. optimisten

    optimisten TS Rookie Topic Starter

    no... but I have got Trend Micro for about one year or more. The BSOD only came after installing shareport....

    are there any information in the BSOD or another place on my computer, which can track the exactly reason for the BSOD??

    thanx again
     
  6. Route44

    Route44 TechSpot Ambassador Posts: 11,966   +70

    If you have other crashes please attach your minidumps.

    How to find your Minidump Files:

    My Computer > C Drive > Windows Folder > Minidump Folder > Minidump Files.

    It is these files that we need (not the folder). Attach to your next post the five most recent dumps. Notice the Manage Attachments button at the bottom when you go to post the next time. You can Zip up to five files per Zip. Please do us a favor and don’t Zip each one individually.


    * It is a strong bet that the issue is with Shareport and your Trendmicro has issues with it. Consider: No issues with BSODs until you installed the Shareport software.
     
Topic Status:
Not open for further replies.

Similar Topics

Add New Comment

You need to be a member to leave a comment. Join thousands of tech enthusiasts and participate.
TechSpot Account You may also...