C cojonez Dec 2, 2010 #1 I have a user that has a Dell Latitude E6500 with Windows 7. I ran a full Hardware diagnostics and all pass. I was wondering if you can read the minidump file for me and tell me what is causing it? Attachments 112910-49967-01.dmp 145.9 KB · Views: 4
I have a user that has a Dell Latitude E6500 with Windows 7. I ran a full Hardware diagnostics and all pass. I was wondering if you can read the minidump file for me and tell me what is causing it?
Route44 Posts: 12,015 +82 Dec 3, 2010 #4 Okay, the issue is with the Checkpoint Encryption driver prot_2k.sys If you do a search you'll find that there is quite a bit on the net concerning this driver and certain versions of the software causes issues.
Okay, the issue is with the Checkpoint Encryption driver prot_2k.sys If you do a search you'll find that there is quite a bit on the net concerning this driver and certain versions of the software causes issues.
Route44 Posts: 12,015 +82 Dec 3, 2010 #6 cojonez said: Thank you sir for your prompt responds. This is very helpful. Click to expand... You're welcome and please keep us updated as to the resolve of this issue.
cojonez said: Thank you sir for your prompt responds. This is very helpful. Click to expand... You're welcome and please keep us updated as to the resolve of this issue.
