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Bluescreen - kernel_data_inpage_error

By Deedee123
Oct 13, 2012
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  1. Pretty much know nothing about computers so bear with me. Over the past few months my computer has been crashing and showing this blue screen message.

    Make: Toshiba
    Age: Less than a year old

    I don't know what the blue screen page said or how to find out. Please can someone help me I am completely desperate.

    Checked minidump folder to post those here but there was nothing in it
  2. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,832   +164

    Could be a memory or hard drive problem. Are you sure there are no files with a .dmp extension in folder C:\windows\minidump? BSOD's produce minidump files. If you see any files in the minidump folder, select all of them and right-click selecting send to a compressed(zipped)folder. Upload that folder as a file here
  3. Deedee123

    Deedee123 TS Rookie Topic Starter

    Nope nothing in there
  4. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,832   +164

    Okay on to the hard drive and memory tests...
  5. Deedee123

    Deedee123 TS Rookie Topic Starter

    How? Also computer blue screened again. After I finally got it back on this message popped up.
    Disk0
    Your HDD has the SMART Predict Failure function which monitors the HDD operating status. Your HDD is experiencing a problem and SMART monitoring software predicts that the HDD will fail. Toshiba strongly recommends you create a back-up for your HDD data. Then contact an authorized service provider in order to check your drive and purchase a new replacement drive if necessary.
  6. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,832   +164

    You are going to have to replace that hard drive ASAP!
  7. Deedee123

    Deedee123 TS Rookie Topic Starter

    My laptop is new. It should not need a hard drive to be replaced
  8. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,832   +164

    If it is new enough to still be under warranty, have the hard drive replaced under that warranty. Take my word for it... IT IS BAD!


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