Bluescreen loop, dumping physical memory

By GretyM
Jan 24, 2012
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  1. Hi,

    i have been looking for a while on the internet for a solution to this, and normally i get solutions quite easy, but this time i have to decided to be the one to post

    my windows explorer was pretty slow and i have been moving pictures from my camera on my laptop, so i decided to restart the system. when it started to boot it just went into a blue scree loop, dell logo appears, then windows is trying to load and then i get the BSoD and it goes all over again, i cannot get into windows, i have tried safe mode through F8, somehow it doesn't work, the only thing i can open is the BIOS, but to me there is not much helpful info there, i haven't installed any software lately

    the BSoD says:
    stop 0x0000007E (0xc0000005 0x82005314, 0x807868FC, 0x807861E0)
    dumping physical memory to disk

    what could it be and how bad? i have a lot of things that i cannot possibly lose on my laptop

    do you have any idea

    i'd appreciate any info
  2. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,233   +234

    Back up that important data after you get this resolved. It is easy to back up this data to CD's or DVD's regularly... It sounds like you have a malware infection. You may not be able to save anything. I would remove the hard drive, install another hard drive and re-install Windows. Put the original drive in an external USB enclosure and try to recover data from it that way

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