TechSpot

Bluescreen on startup; logs included

By Sven H
Jun 24, 2012
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  1. My Gateway laptop is going to blue screen after startup. Internet is also no longer operational. When I start the computer now it automatically goes into safe mode. Logs included in this post are:

    • Malwarebytes Anti-Malware log
    • GMER log
    • DDS logs: both DDS.txt and Attach.txt

    Malwarebytes Anti-Malware (Trial) 1.61.0.1400
    www.malwarebytes.org

    Database version: v2012.04.04.08

    Windows Vista Service Pack 1 x86 NTFS (Safe Mode/Networking)
    Internet Explorer 8.0.6001.19088
    Sven :: SVEN-PC [administrator]

    Protection: Disabled

    6/24/2012 9:48:46 PM
    mbam-log-2012-06-24 (21-48-46).txt

    Scan type: Quick scan
    Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
    Scan options disabled: P2P
    Objects scanned: 207611
    Time elapsed: 6 minute(s), 8 second(s)

    Memory Processes Detected: 0
    (No malicious items detected)

    Memory Modules Detected: 0
    (No malicious items detected)

    Registry Keys Detected: 0
    (No malicious items detected)

    Registry Values Detected: 0
    (No malicious items detected)

    Registry Data Items Detected: 0
    (No malicious items detected)

    Folders Detected: 0
    (No malicious items detected)

    Files Detected: 1
    C:\Users\Sven\Downloads\XvidSetup.exe (Adware.Agent) -> Quarantined and deleted successfully.

    (end)


    GMER 1.0.15.15641 - http://www.gmer.net
    Rootkit quick scan 2012-06-24 22:12:04
    Windows 6.0.6001 Service Pack 1 Harddisk0\DR0 -> \Device\Ide\IdeDeviceP0T0L0-0 Hitachi_HTS542580K9SA00 rev.BBBOC31P
    Running: 8cm33n40.exe; Driver: C:\Users\Sven\AppData\Local\Temp\kxldypog.sys


    ---- Devices - GMER 1.0.15 ----

    AttachedDevice \FileSystem\fastfat \Fat fltmgr.sys (Microsoft Filesystem Filter Manager/Microsoft Corporation)

    ---- EOF - GMER 1.0.15 ----

    .
    DDS (Ver_2011-08-26.01) - NTFSx86 NETWORK
    Internet Explorer: 8.0.6001.19088 BrowserJavaVersion: 1.6.0_29
    Run by Sven at 22:15:58 on 2012-06-24
    Microsoft® Windows Vista™ Home Premium 6.0.6001.1.1252.1.1033.18.893.498 [GMT -4:00]
    .
    .
    ============== Running Processes ===============
    .
    C:\Windows\system32\wininit.exe
    C:\Windows\system32\lsm.exe
    C:\Windows\system32\svchost.exe -k DcomLaunch
    C:\Windows\system32\svchost.exe -k rpcss
    C:\Windows\System32\svchost.exe -k secsvcs
    C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
    C:\Windows\system32\svchost.exe -k netsvcs
    C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
    C:\Windows\system32\svchost.exe -k NetworkService
    C:\Windows\system32\svchost.exe -k LocalService
    C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
    C:\Windows\Explorer.EXE
    C:\Windows\system32\wbem\wmiprvse.exe
    .
    ============== Pseudo HJT Report ===============
    .
    uStart Page = hxxp://www.searchqu.com/406
    uInternet Settings,ProxyOverride = *.local
    BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
    BHO: StartNow Toolbar Helper: {6e13d095-45c3-4271-9475-f3b48227dd9f} - c:\program files\startnow toolbar\Toolbar32.dll
    BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
    BHO: avast! WebRep: {8e5e2654-ad2d-48bf-ac2d-d17f00898d06} - c:\program files\avast software\avast\aswWebRepIE.dll
    BHO: Searchqu Toolbar: {99079a25-328f-4bd4-be04-00955acaa0a7} - c:\progra~1\wi371a~1\datamngr\toolbar\searchqudtx.dll
    BHO: DataMngr: {9d717f81-9148-4f12-8568-69135f087db0} - c:\progra~1\wi371a~1\datamngr\BROWSE~1.DLL
    BHO: FacePaint.Plugin: {a15c7d2d-9a4c-4c9a-9bd4-cc4815b28ebc} - mscoree.dll
    BHO: Skype Browser Helper: {ae805869-2e5c-4ed4-8f7b-f1f7851a4497} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
    BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
    TB: FacePaint Toolbar: {cccc7d2d-9a4c-4c9a-9bd4-cc4815b28ccc} - mscoree.dll
    TB: StartNow Toolbar: {5911488e-9d1e-40ec-8cbb-06b231cc153f} - c:\program files\startnow toolbar\Toolbar32.dll
    TB: Searchqu Toolbar: {99079a25-328f-4bd4-be04-00955acaa0a7} - c:\progra~1\wi371a~1\datamngr\toolbar\searchqudtx.dll
    TB: avast! WebRep: {8e5e2654-ad2d-48bf-ac2d-d17f00898d06} - c:\program files\avast software\avast\aswWebRepIE.dll
    TB: {604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - No File
    TB: {D4027C7F-154A-4066-A1AD-4243D8127440} - No File
    EB: FacePaint Toolbar: {cccc7d2d-9a4c-4c9a-9bd4-cc4815b28ccc} - mscoree.dll
    mRun: [avast] "c:\program files\avast software\avast\avastUI.exe" /nogui
    mRunOnce: [Malwarebytes Anti-Malware] c:\program files\malwarebytes' anti-malware\mbamgui.exe /install /silent
    mRunOnce: [Malwarebytes Anti-Malware (cleanup)] rundll32.exe "c:\programdata\malwarebytes\malwarebytes' anti-malware\cleanup.dll",ProcessCleanupScript
    mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
    IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
    IE: {4EAFEF58-EEFA-4116-983D-03B49BCBFFFE} - c:\program files\paltalk messenger\Paltalk.exe
    IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12\ONBttnIE.dll
    IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
    IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
    Trusted Zone: toolwire.com
    DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_29-windows-i586.cab
    DPF: {CAFEEFAC-0016-0000-0029-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_29-windows-i586.cab
    DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_29-windows-i586.cab
    DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
    TCP: Interfaces\{A7524252-692F-4100-9FD0-520E1F566DC9} : DhcpNameServer = 207.69.188.185 207.69.188.186 207.69.188.187
    Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll
    Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
    AppInit_DLLs: c:\progra~1\wi371a~1\datamngr\datamngr.dll c:\progra~1\wi371a~1\datamngr\IEBHO.dll
    SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
    .
    ================= FIREFOX ===================
    .
    FF - ProfilePath - c:\users\sven\appdata\roaming\mozilla\firefox\profiles\d92pubce.default\
    FF - prefs.js: browser.startup.homepage - hxxp://www.searchqu.com/406
    FF - prefs.js: keyword.URL - hxxp://dts.search-results.com/sr?src=ffb&appid=113&systemid=406&sr=0&q=
    FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
    FF - plugin: c:\program files\microsoft silverlight\4.1.10111.0\npctrlui.dll
    FF - plugin: c:\program files\mozilla firefox\plugins\npdeployJava1.dll
    FF - plugin: c:\program files\mozilla firefox\plugins\npvsharetvplg.dll
    .
    ============= SERVICES / DRIVERS ===============
    .
    R3 RTL8187B;Realtek RTL8187B Wireless 802.11b/g 54Mbps USB 2.0 Network Adapter;c:\windows\system32\drivers\RTL8187B.sys [2009-6-10 347648]
    S1 aswSnx;aswSnx;c:\windows\system32\drivers\aswSnx.sys [2012-6-24 612184]
    S1 aswSP;aswSP;c:\windows\system32\drivers\aswSP.sys [2012-6-24 337880]
    S2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [2012-6-24 20696]
    S2 aswMonFlt;aswMonFlt;c:\windows\system32\drivers\aswMonFlt.sys [2012-6-24 57688]
    S2 avast! Antivirus;avast! Antivirus;c:\program files\avast software\avast\AvastSvc.exe [2012-6-24 44768]
    S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
    S2 LMIGuardianSvc;LMIGuardianSvc;"c:\program files\logmein\x86\lmiguardiansvc.exe" --> c:\program files\logmein\x86\LMIGuardianSvc.exe [?]
    S2 LMIRfsDriver;LogMeIn Remote File System Driver;c:\windows\system32\drivers\LMIRfsDriver.sys [2011-1-2 47640]
    S2 MBAMService;MBAMService;c:\program files\malwarebytes' anti-malware\mbamservice.exe [2012-6-24 654408]
    S2 rpcnetp;rpcnetp;c:\windows\system32\rpcnetp.exe [2012-5-21 17408]
    S2 Updater Service for StartNow Toolbar;Updater Service for StartNow Toolbar;c:\program files\startnow toolbar\ToolbarUpdaterService.exe [2011-10-25 244960]
    S3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2012-6-24 22344]
    S3 SIS163u;SiS163 usb Wireless LAN Adapter Driver;c:\windows\system32\drivers\sis163u.sys [2005-6-20 215040]
    S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]
    S4 gupdate;Google Update Service (gupdate);c:\program files\google\update\googleupdate.exe /svc --> c:\program files\google\update\GoogleUpdate.exe [?]
    S4 gupdatem;Google Update Service (gupdatem);c:\program files\google\update\googleupdate.exe /medsvc --> c:\program files\google\update\GoogleUpdate.exe [?]
    S4 VRSService;VRS Recording System;c:\program files\nch swift sound\vrs\vrs.exe [2010-5-26 1052676]
    .
    =============== Created Last 30 ================
    .
    2012-06-25 02:06:28 100864 -c--a-w- C:\kxldypog.sys
    2012-06-25 01:48:13 -------- dc----w- c:\users\sven\appdata\roaming\Malwarebytes
    2012-06-25 01:48:05 -------- dc----w- c:\programdata\Malwarebytes
    2012-06-25 01:48:04 22344 -c--a-w- c:\windows\system32\drivers\mbam.sys
    2012-06-25 01:48:04 -------- dc----w- c:\program files\Malwarebytes' Anti-Malware
    2012-06-25 00:07:44 612184 -c--a-w- c:\windows\system32\drivers\aswSnx.sys
    2012-06-25 00:07:43 57688 -c--a-w- c:\windows\system32\drivers\aswMonFlt.sys
    2012-06-25 00:07:22 41184 -c--a-w- c:\windows\avastSS.scr
    2012-06-25 00:07:03 -------- dc----w- c:\program files\AVAST Software
    2012-06-23 22:01:33 -------- dc----w- c:\windows\pss
    2012-06-23 21:30:03 -------- dc----w- c:\windows\system32\wbem\repository
    2012-06-23 21:26:38 -------- dc----w- c:\windows\Registration
    .
    ==================== Find3M ====================
    .
    2012-06-25 02:13:40 17408 -c--a-w- c:\windows\system32\rpcnetp.exe
    2012-06-23 21:55:02 17408 -c--a-w- c:\windows\system32\rpcnetp.dll
    2012-06-23 21:26:30 137251419 ----a-w- c:\windows\DUMP8719.tmp
    2012-04-28 16:53:07 70304 -c--a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
    2012-04-28 16:53:07 418464 -c--a-w- c:\windows\system32\FlashPlayerApp.exe
    2012-04-26 22:16:51 44544 -c--a-w- c:\windows\system32\agremove.exe
    .
    ============= FINISH: 22:17:14.72 ===============


    .
    UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
    IF REQUESTED, ZIP IT UP & ATTACH IT
    .
    DDS (Ver_2011-08-26.01)
    .
    Microsoft® Windows Vista™ Home Premium
    Boot Device: \Device\HarddiskVolume2
    Install Date: 8/11/2009 4:48:42 AM
    System Uptime: 6/24/2012 10:12:51 PM (0 hours ago)
    .
    Motherboard: Gateway | |
    Processor: AMD Athlon(tm) 64 X2 Dual-Core Processor TK-57 | Socket M2/S1G1 | 1895/200mhz
    .
    ==== Disk Partitions =========================
    .
    C: is FIXED (NTFS) - 64 GiB total, 38.233 GiB free.
    D: is FIXED (NTFS) - 11 GiB total, 5.2 GiB free.
    E: is CDROM ()
    F: is Removable
    .
    ==== Disabled Device Manager Items =============
    .
    ==== System Restore Points ===================
    .
    RP1373: 5/2/2012 6:18:00 PM - Scheduled Checkpoint
    .
    ==== Installed Programs ======================
    .
    Update for Microsoft Office 2007 (KB2508958)
    802.11 USB Wireless LAN Adapter
    Acrobat.com
    Adobe AIR
    Adobe Community Help
    Adobe Flash Player 10 Plugin
    Adobe Flash Player 11 ActiveX
    Adobe Media Player
    Adobe Reader 9.1
    Apple Application Support
    Apple Mobile Device Support
    Apple Software Update
    avast! Free Antivirus
    Bonjour
    Cisco Connect
    Citrix Presentation Server Client
    Click to Call with Skype
    FacePaint Plugin
    Google Update Helper
    Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
    Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
    Hotfix for Microsoft Visual Studio 2007 Tools for Applications - ENU (KB946040)
    Hotfix for Microsoft Visual Studio 2007 Tools for Applications - ENU (KB946308)
    Hotfix for Microsoft Visual Studio 2007 Tools for Applications - ENU (KB946344)
    Hotfix for Microsoft Visual Studio 2007 Tools for Applications - ENU (KB947540)
    Hotfix for Microsoft Visual Studio 2007 Tools for Applications - ENU (KB947789)
    iLivid
    iTunes
    Java Auto Updater
    Java DB 10.6.2.1
    Java(TM) 6 Update 29
    Java(TM) SE Development Kit 6 Update 26
    LiveVDO plugin 1.3
    Malwarebytes Anti-Malware version 1.61.0.1400
    Microsoft .NET Framework 3.5 SP1
    Microsoft .NET Framework 4 Client Profile
    Microsoft Application Error Reporting
    Microsoft Office 2007 Service Pack 3 (SP3)
    Microsoft Office Access MUI (English) 2007
    Microsoft Office Access Setup Metadata MUI (English) 2007
    Microsoft Office Enterprise 2007
    Microsoft Office Excel MUI (English) 2007
    Microsoft Office File Validation Add-In
    Microsoft Office Groove MUI (English) 2007
    Microsoft Office Groove Setup Metadata MUI (English) 2007
    Microsoft Office InfoPath MUI (English) 2007
    Microsoft Office OneNote MUI (English) 2007
    Microsoft Office Outlook MUI (English) 2007
    Microsoft Office PowerPoint 2007
    Microsoft Office PowerPoint MUI (English) 2007
    Microsoft Office Project 2007 Service Pack 3 (SP3)
    Microsoft Office Project MUI (English) 2007
    Microsoft Office Project Professional 2007
    Microsoft Office Proof (English) 2007
    Microsoft Office Proof (French) 2007
    Microsoft Office Proof (Spanish) 2007
    Microsoft Office Proofing (English) 2007
    Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
    Microsoft Office Publisher MUI (English) 2007
    Microsoft Office Shared MUI (English) 2007
    Microsoft Office Shared Setup Metadata MUI (English) 2007
    Microsoft Office Visio 2007 Service Pack 3 (SP3)
    Microsoft Office Visio MUI (English) 2007
    Microsoft Office Visio Professional 2007
    Microsoft Office Word 2007
    Microsoft Office Word MUI (English) 2007
    Microsoft Report Viewer Redistributable 2008 (KB971119)
    Microsoft Report Viewer Redistributable 2008 SP1
    Microsoft Save as PDF or XPS Add-in for 2007 Microsoft Office programs
    Microsoft Silverlight
    Microsoft SQL Server Compact 3.5 SP2 ENU
    Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
    Microsoft Visual C++ 2005 Redistributable
    Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
    Microsoft Visual Studio Tools for Applications 2.0 - ENU
    Microsoft_VC80_CRT_x86
    Microsoft_VC80_MFC_x86
    Microsoft_VC80_MFCLOC_x86
    Microsoft_VC90_ATL_x86
    Microsoft_VC90_CRT_x86
    Microsoft_VC90_MFC_x86
    MobileMe Control Panel
    Mozilla Firefox 8.0.1 (x86 en-US)
    Paltalk Messenger
    QuickTime
    Safari
    Security Update for Microsoft .NET Framework 3.5 SP1 (KB2416473)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
    Security Update for Microsoft Office 2007 suites (KB2596785) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2596871) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2598041) 32-Bit Edition
    Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition
    Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition
    Security Update for Microsoft Office Publisher 2007 (KB2596705) 32-Bit Edition
    Skype™ 5.5
    StartNow Toolbar
    Update for 2007 Microsoft Office System (KB967642)
    Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
    Update for Microsoft Office 2007 Help for Common Features (KB963673)
    Update for Microsoft Office 2007 suites (KB2596651) 32-Bit Edition
    Update for Microsoft Office 2007 suites (KB2596789) 32-Bit Edition
    Update for Microsoft Office 2007 suites (KB2598306) 32-Bit Edition
    Update for Microsoft Office Access 2007 Help (KB963663)
    Update for Microsoft Office Excel 2007 (KB2596596) 32-Bit Edition
    Update for Microsoft Office Excel 2007 Help (KB963678)
    Update for Microsoft Office Infopath 2007 Help (KB963662)
    Update for Microsoft Office OneNote 2007 Help (KB963670)
    Update for Microsoft Office Outlook 2007 Help (KB963677)
    Update for Microsoft Office Powerpoint 2007 Help (KB963669)
    Update for Microsoft Office Project 2007 Help (KB963668)
    Update for Microsoft Office Publisher 2007 Help (KB963667)
    Update for Microsoft Office Script Editor Help (KB963671)
    Update for Microsoft Office Visio 2007 Help (KB963666)
    Update for Microsoft Office Word 2007 Help (KB963665)
    VRS Recording System
    WavePad Sound Editor
    Windows iLivid Toolbar
    Windows Media Player Firefox Plugin
    WinRAR 4.01 (32-bit)
    .
    ==== Event Viewer Messages From Past Week ========
    .
    6/24/2012 8:35:23 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service wuauserv with arguments "" in order to run the server: {E60687F7-01A1-40AA-86AC-DB1CBF673334}
    6/24/2012 8:15:54 PM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: aswSnx aswSP aswTdi spldr Wanarpv6
    6/24/2012 8:04:54 PM, Error: EventLog [6008] - The previous system shutdown at 6:39:11 PM on 6/23/2012 was unexpected.
    6/24/2012 10:06:00 PM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: AFD AswRdr aswSnx aswSP aswTdi DfsC NetBIOS netbt nsiproxy PSched RasAcd rdbss Smb spldr tdx Wanarpv6
    6/24/2012 10:04:42 PM, Error: EventLog [6008] - The previous system shutdown at 10:03:11 PM on 6/24/2012 was unexpected.
    6/23/2012 6:29:40 PM, Error: EventLog [6008] - The previous system shutdown at 6:26:31 PM on 6/23/2012 was unexpected.
    6/23/2012 6:20:36 PM, Error: Service Control Manager [7001] - The Network Connections service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.
    6/23/2012 6:20:36 PM, Error: Service Control Manager [7001] - The IP Helper service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.
    6/23/2012 6:19:14 PM, Error: EventLog [6008] - The previous system shutdown at 6:16:31 PM on 6/23/2012 was unexpected.
    6/23/2012 6:06:16 PM, Error: Service Control Manager [7023] - The IPsec Policy Agent service terminated with the following error: A socket operation encountered a dead network.
    6/23/2012 6:06:16 PM, Error: Service Control Manager [7023] - The IKE and AuthIP IPsec Keying Modules service terminated with the following error: Load failed
    6/23/2012 5:59:04 PM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: AFD DfsC NetBIOS netbt nsiproxy PSched RasAcd rdbss Smb spldr tdx Wanarpv6
    6/23/2012 5:59:04 PM, Error: Service Control Manager [7001] - The Workstation service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.
    6/23/2012 5:59:04 PM, Error: Service Control Manager [7001] - The WebDav Client Redirector Driver service depends on the Redirected Buffering Sub Sysytem service which failed to start because of the following error: A device attached to the system is not functioning.
    6/23/2012 5:59:04 PM, Error: Service Control Manager [7001] - The WebClient service depends on the WebDav Client Redirector Driver service which failed to start because of the following error: The dependency service or group failed to start.
    6/23/2012 5:59:04 PM, Error: Service Control Manager [7001] - The TCP/IP NetBIOS Helper service depends on the Ancilliary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is not functioning.
    6/23/2012 5:59:04 PM, Error: Service Control Manager [7001] - The SMB MiniRedirector Wrapper and Engine service depends on the Redirected Buffering Sub Sysytem service which failed to start because of the following error: A device attached to the system is not functioning.
    6/23/2012 5:59:04 PM, Error: Service Control Manager [7001] - The SMB 2.0 MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start.
    6/23/2012 5:59:04 PM, Error: Service Control Manager [7001] - The SMB 1.x MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start.
    6/23/2012 5:59:04 PM, Error: Service Control Manager [7001] - The Network Store Interface Service service depends on the NSI proxy service service which failed to start because of the following error: A device attached to the system is not functioning.
    6/23/2012 5:59:04 PM, Error: Service Control Manager [7001] - The Network Location Awareness service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.
    6/23/2012 5:59:04 PM, Error: Service Control Manager [7001] - The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error: The dependency service or group failed to start.
    6/23/2012 5:59:04 PM, Error: Service Control Manager [7001] - The DNS Client service depends on the NetIO Legacy TDI Support Driver service which failed to start because of the following error: A device attached to the system is not functioning.
    6/23/2012 5:59:04 PM, Error: Service Control Manager [7001] - The DHCP Client service depends on the Ancilliary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is not functioning.
    6/23/2012 5:58:49 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service netprofm with arguments "" in order to run the server: {A47979D2-C419-11D9-A5B4-001185AD2B89}
    6/23/2012 5:58:49 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service netman with arguments "" in order to run the server: {BA126AD1-2166-11D1-B1D0-00805FC1270E}
    6/23/2012 5:51:28 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service MSIServer with arguments "" in order to run the server: {000C101C-0000-0000-C000-000000000046}
    6/23/2012 5:32:12 PM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: spldr Wanarpv6
    6/23/2012 5:32:12 PM, Error: Service Control Manager [7003] - The IPsec Policy Agent service depends the following service: BFE. This service might not be installed.
    6/23/2012 5:32:12 PM, Error: Service Control Manager [7003] - The IKE and AuthIP IPsec Keying Modules service depends the following service: BFE. This service might not be installed.
    6/23/2012 5:32:12 PM, Error: Service Control Manager [7001] - The Windows Media Center Extender Service service depends on the Function Discovery Provider Host service which failed to start because of the following error: The dependency service or group failed to start.
    6/23/2012 5:32:12 PM, Error: Service Control Manager [7001] - The PnP-X IP Bus Enumerator service depends on the Function Discovery Provider Host service which failed to start because of the following error: The dependency service or group failed to start.
    6/23/2012 5:32:12 PM, Error: Service Control Manager [7001] - The Computer Browser service depends on the Server service which failed to start because of the following error: The dependency service or group failed to start.
    6/23/2012 5:29:53 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030}
    6/23/2012 5:29:35 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
    6/23/2012 5:29:23 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server: {DD522ACC-F821-461A-A407-50B198B896DC}
    6/23/2012 5:29:03 PM, Error: Microsoft-Windows-TerminalServices-LocalSessionManager [1048] - Terminal Service start failed. The relevant status code was This service cannot be started in Safe Mode .
    6/23/2012 5:29:03 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service TermService with arguments "" in order to run the server: {F9A874B6-F8A8-4D73-B5A8-AB610816828B}
    .
    ==== End Of File ===========================


    Thank you for your help
     
  2. Sven H

    Sven H TS Rookie Topic Starter

    Forgot to include the dump file, will do so tonight. Sorry
     
  3. Sven H

    Sven H TS Rookie Topic Starter

    Here are the dump files.

    I tried to run a disk check on my hard drive but upon reboot it would go straight to the log on screen without performing the disk check. I also tried to run a boot scan with Avast with also did not happen. Internet is only getting limited connectivity.

    Again, thank you for your time
     

    Attached Files:

  4. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    Re install Windows after formatting the hard drive
     
  5. Sven H

    Sven H TS Rookie Topic Starter

    I do not have a windows CD for this laptop. There is however a recovery drive. Can it be done with that?

    Thank you
     
  6. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    Yes, most laptops have recovery options. You can do a factory restore if you have that option
     
  7. Sven H

    Sven H TS Rookie Topic Starter

    it is a Gateway M1412 I can't figure out how to get into the recovery mode. I checked gateway.com and its not working either.
     
  8. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    Try hitting F8 before Windows loads
     
  9. Sven H

    Sven H TS Rookie Topic Starter

    already tried that, its not working. I went into disk management and set the recovery drive to active. It let me enter it once and it fixed some startup files, now I cant enter it anymore
     
  10. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    I'm afraid that you will have to reload Windows fresh, somehow someway...
     
  11. Cobalt006

    Cobalt006 TS Evangelist Posts: 1,777   +241

    Boot up your Laptop. When the Gateway logo appears hit the ALT key and F10 key repeatedly. This should bring you to the Microsoft recovery Application. Then hit enter. After the system recovery application loads. Follow the prompts to reinstall your OS. Hope this helps you.
     

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