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Bluescreen problem

By Shinypew
Jul 29, 2014
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  1. Hi, can someone help me?
    I got a problem with my computer, suddenly it shuts down and a bluescreen shows up and I don't know why..

    When I start up again it pops up a window: Windows has recovered form an unexpected shutdown:

    BCCode: a0000001
    BCP1: 0000000000000005
    BCP2: 0000000000000000
    BCP3: 0000000000000000
    BCP4: 0000000000000000
     
  2. SNGX1275

    SNGX1275 TS Forces Special Posts: 12,630   +321

    With the limited information I will go with the generic answer of: Get memtest86+ and run that, preferably overnight.
     
  3. Shinypew

    Shinypew TS Rookie Topic Starter

    I tried to upload my dump files, but I don't have authorization to do it...
     
  4. SNGX1275

    SNGX1275 TS Forces Special Posts: 12,630   +321

    Most people can't read those, so it may not be of any real help unless the right people stumble across this thread.

    Important things are can you reproduce it? And do you see any type of pattern around when this happens in the Event Viewer.

    Really the simplest thing is to run memtest overnight. If it passes that, then we can worry more about dumps - although Event Viewer is pretty good at picking up most problems.
     
  5. Shinypew

    Shinypew TS Rookie Topic Starter

    I don't see any patters in Event Viewer, maybe someone does? But how can I run memtest? Do I have to install it to a disk and boot from it when I start up the computer?
     
  6. Shinypew

    Shinypew TS Rookie Topic Starter

    Found this message in event viewer:
    The computer has rebooted from a bugcheck. The bugcheck was: 0xa0000001 (0x0000000000000005, 0x0000000000000000, 0x0000000000000000, 0x0000000000000000).
     
  7. SNGX1275

    SNGX1275 TS Forces Special Posts: 12,630   +321

    Yes (or you can make a bootable USB stick). If you go the disk route, be sure you burn the iso as an image, and not simply burning the iso file to the disk.
     


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