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Bluescreen

By aiiDaH
Sep 22, 2012
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  1. Hi​
    Im getting blue screens all the time and I reinstalled my laptop many times but it doesent help​
    and when im playing Heroes of newerth im getting the disconnection symbol like 6-9 times under a game on 30-40 min and it freezez the screen in 5-10 secs then I can continue to play etc.​
    dident know what to do about this issue until I saw this forum, so I waited for the next blue screen to appear and writing the info down here so you can help me, I dont know if I always get the same codes but this is the first one I saving to write here so here it comes​
    I have a Acer Aspire 8943G laptop​
    i7 720Q​
    ati radeon m5850​
    8gb Ram​
    1tb hdd​

    Problemhändelsens namn: BlueScreen

    OS-version: 6.1.7600.2.0.0.768.3

    Språkvariant-ID: 1053

    BCCode: 109

    BCP1: A3A039D89F6245DC

    BCP2: B3B7465EF1DF17D2

    BCP3: FFFFF8000305C720

    BCP4: 0000000000000001

    OS Version: 6_1_7600

    Service Pack: 0_0

    Product: 768_1

    C:\Windows\Minidump\092312-26847-01.dmp

    C:\Users\Administratör\AppData\Local\Temp\WER-94942-0.sysdata.xml
     
  2. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    Are there any yellow exclamation points in the device manager?
     
  3. aiiDaH

    aiiDaH TS Rookie Topic Starter

    Hii no not even 1
     
  4. aiiDaH

    aiiDaH TS Rookie Topic Starter

    I upload a mini dump the only one I got for now
     

    Attached Files:

  5. terry5880

    terry5880 TS Enthusiast Posts: 321

    Try doing a memory ram check with mem86+
     
  6. aiiDaH

    aiiDaH TS Rookie Topic Starter

    does it indicate that the ram is broken?
     
  7. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    If you get any errors running Memtest86 the memory is bad
     
  8. aiiDaH

    aiiDaH TS Rookie Topic Starter

    Hii again I did memtest86 + v4.20 2 days in a row now with no errors, you guys that can understand the minidump file and the error codes, what does mine say what does it indicate on?
     
  9. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    The minidump:
    MEMORY_MANAGEMENT
    Ntoskrnl.exe
    You have tested the memory... Go test the hard drive now by going to my computer, right-click on the C drive, go to properties, tools, check now. Put a check in both boxes, to enable a disk check on the next start up. If you get anymore BSOD's post any new minidumps. Minidumps are only clues to trouble. They are not perfect
     
  10. aiiDaH

    aiiDaH TS Rookie Topic Starter


    no errors on thr harddrive either
     
  11. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    Could the laptop be over-heating?
     
  12. aiiDaH

    aiiDaH TS Rookie Topic Starter


    yea thats possible, it feels very hot, but how hot is TO hot?
     
  13. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    Lay it down, resting on the top with the bottom up. See if this helps the heating
     
  14. aiiDaH

    aiiDaH TS Rookie Topic Starter


    dont realy understand what you mean, shall I put the laptop upside down with the screen closed and look for?
     
  15. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    Just place the laptop on your lap or on a table with the lid open normally. Tip the laptop so it is resting on it's top with the bottom facing you. Start the game and let it play in that position for a while. Laptops pull cool air in from the bottom and expel hot air out one side
     

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