BlueScreen

[MeeHungLo]

Source
Windows

Summary
Video hardware error

Date
?5/?14/?2013 9:59 AM

Status
Not reported

Description
A problem with your video hardware caused Windows to stop working correctly.

Problem signature
Problem Event Name:LiveKernelEvent
OS Version:6.1.7601.2.1.0.256.48
Locale ID:1033

Files that help describe the problem
WD-20130514-0957.dmp
sysdata.xml
WERInternalMetadata.xml

Extra information about the problem
BCCode:117
BCP1:FFFFFA8018CC24E0
BCP2:FFFFF8800F200A88
BCP3:0000000000000000
BCP4:0000000000000000
OS Version:6_1_7601
Service Pack:1_0
Product:256_1

____________________________________________________________________________________


Problem signature:
Problem Event Name:BlueScreen
OS Version:6.1.7601.2.1.0.256.48
Locale ID:1033

Additional information about the problem:
BCCode:116
BCP1:FFFFFA801FAB4010
BCP2:FFFFF8800FB13630
BCP3:FFFFFFFFC000009A
BCP4:0000000000000004
OS Version:6_1_7601
Service Pack:1_0
Product:256_1

Files that help describe the problem:
C:\Windows\Minidump\052313-15100-01.dmp
C:\Users\jflotow\AppData\Local\Temp\WER-23353-0.sysdata.xml

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt


Two instances this has occurred and it's at least once a day. It usually just restarts the computer when this happens but not BSOD.

 

[Tmagic650]

Post the minidump properly by going to C:\windows\minidump. Minidump files have a .dmp extension, Select all the .dmp files and right-click sending them to a compressed(zipped)folder. Upload that folder as a file here

 

[MeeHungLo]

Thanks tmagic

 

[Tmagic650]

Okay, good job on posting the minidumps... It is an Nvidia video driver that is causing problems. Your video card may be having issues. What is the model of the video card. How old is it?

 

[MeeHungLo]

Quadro 4000, about two and a half years old, also the driver version is 306.97

 

[Tmagic650]

Nice card. Have you searched for a newer driver or have you recently installed a newer driver and then began getting the BSOD's? What is the make and model of the power supply in this computer?

 

[MeeHungLo]

Thanks, and neither, lol it's the company computer and we don't have an IT department.

 

[Tmagic650]

So without an IT department, who has the responsibility to keep your computers running?

 

[MeeHungLo]

The people using them, unfortunately. I'm not too familiar with this hardware setup so that is why I was asking for help.

 

[Tmagic650]

"I'm not too familiar with this hardware setup"...
Well, unfortunately I don't think we can go much farther on this either...

 

[MeeHungLo]

Fair enough, thanks anyways.

 

[SkippyK]

"I'm not too familiar with this hardware setup"...
Well, unfortunately I don't think we can go much farther on this either...

Hi, I have the identical problem. Same error message as above. Same Graphics Card
I'm running Win Pro 7 64
I have a Corsair CX430 PSU
2 Crucial CT2KIT102464BA1339 8GB SDRAM
On a Intel BOXDH77DF MB
w/ Intel Xeon E3-1230V2 CPU

I started getting this error around May 8th 2014, so I updated my drivers; however, its still an issue. What happens is when the Graphics card is under load, it just crashes and reboots. I get a windows error that says its a hardware error, but no solution found. Any help would be great.

The zips are the first and last windows error files.

 

[Tmagic650]

Looks like the audio driver is causing this...

 

[SkippyK]

I think there have been audio driver conflict problems in the past with this card. Any reason why you say that now?

 

[Tmagic650]

It is noted in one of the minidumps you posted... plus a dxdiag listed

 

[SkippyK]

It is noted in one of the minidumps you posted... plus a dxdiag listed

Thanks. I updated the audio driver. I've been trying to replicate the error since, but so far been unsuccessful. Hopefully it's all fixed. ... And given the time frame, I suspect the previous poster had the same issue.

 

[Tmagic650]

Okay, good...