Hi, I bought a brand new computer. It's been freezing when I leave it alone for about ten minutes or so. The whole computer stops. I shake the mouse and everything, and nothing works. We have disabled Vista turning off the hard drive, we've turned off the screensaver, we've turned off the computer shutting down. http://www.newegg.com/Product/Product.aspx?Item=N82E16883229296 This is the computer I have. All I've gotten on it has been firefox and an antivirus program and a couple of other protection programs. If I leave it alone, it will freeze. I feel stupid that I paid so much for a computer that won't even work, but I'm coming to ask you guys if there's something I'm not doing. I would really like this computer to work if possible. Thank you so much for your time and if I'm screwed, well, thank you anyway. I hope you all have a great day.