Long story short: Received my new laptop on Monday and I installed Windows 7 and the Drivers on Tuesday. I was able then to connect to the internet wirelessly in another room in my house. My router is a 6 year old + wired Linksys G router and in order to provide wireless in my home I set-up a TrendNet Access Point N a year and a half ago. Though there are times that I need to periodically reboot we can access the internet anywhere in the house on our laptops. The laptop at the beginning connected fine recognizing the TrendNet and the signal was strong. I then installed Windows Updates, Microsoft Essentials and the latest Adobe Flash. By the way, the W7 firewall was enabled from the beginning. After a time I shut it down but when I came back this system will not connect at all. 1. It shows that the system is connected to the Access Point with a strong signal but when I go to connect to the internet wirelessly it constantly says that there is a problem. 2. Diagnosis says it’s my modem, access point, or router. So I reset them at least five times but nothing has changed. Besides, my two PC's have no trouble connecting to the internet. Two Lenovo laptops have no trouble connecting to the internet throughout the house. I even fired up my 8 year old Toshiba Tecra S1 using a TP Link USB adapter at the opposite end of the house and it connects. 3. Diagnosis diagram shows connection from Access Point to laptop but no connection from laptop to internet. 4. I did a system restore as I only installed the Adobe Flash and Microsoft Essentials. When it finally rebooted the only thing I reinstalled was MSE. I even set things to default. But the problem persists. 5. The Device Manager recognizes my wireless card and reports that it is functioning properly. 6. With one exception the Intel Wireless Pro Drive/Software diagnostics tool reports that every test passed including Signal Test which gives an Excellent quality rating. 7. What it has failed is the Ping Test. * I would appreciate any help you can give because I am really out of my element here. This laptop is for my son who will be entering college this fall and so I need it to be able to access wirelessly. By the way it does connect via ethernet cable.