Hi all,
I started having problems a couple of days ago- a your computer is infected popup on the bottom right of the screen,which tried to launch a downloader for Antivirus 2009. Windows restore wouldn't work, several antispyware programs wouldn't run, and those that did couldn't solve the problem. At this stage general google searches for "your computer is infected popup" didn't find anything nearly as useful as this site.
I searched the computer for *.exe, and the most recent file was brastk.exe. I then googled for that and ended up here. I followed the instructions in post 4 of Danielle1234's thread, with the exception that I didn't have any Antivirus 2009 problems (think I pulled the plug on the internet in time to avoid these). In summary, I deleted:
c:\windows\karna.dat
c:\windows\brastk.exe
c:\windows\system32\karna.dat
c:\windows\system32\brastk.exe
c:\windows\system32\drivers\beep.sys
I've run through the eight recommended steps, and there are still one thing concerning me. Sophos stopped updating itself, so during the recovery process I switched to Avast. It looks as though the uninstall facility for Sophos has been deleted. Can anyone help me with this?
Avast found :
win32atched-HH
win32:FakeAV-P
win32:Agent-QNI
as well as stuff in all of my system restore points.
Here are the requested log files for MBAM and HJT. Is there anything dodgy left over?
Thanks for your help,
Rich
I started having problems a couple of days ago- a your computer is infected popup on the bottom right of the screen,which tried to launch a downloader for Antivirus 2009. Windows restore wouldn't work, several antispyware programs wouldn't run, and those that did couldn't solve the problem. At this stage general google searches for "your computer is infected popup" didn't find anything nearly as useful as this site.
I searched the computer for *.exe, and the most recent file was brastk.exe. I then googled for that and ended up here. I followed the instructions in post 4 of Danielle1234's thread, with the exception that I didn't have any Antivirus 2009 problems (think I pulled the plug on the internet in time to avoid these). In summary, I deleted:
c:\windows\karna.dat
c:\windows\brastk.exe
c:\windows\system32\karna.dat
c:\windows\system32\brastk.exe
c:\windows\system32\drivers\beep.sys
I've run through the eight recommended steps, and there are still one thing concerning me. Sophos stopped updating itself, so during the recovery process I switched to Avast. It looks as though the uninstall facility for Sophos has been deleted. Can anyone help me with this?
Avast found :
win32atched-HH
win32:FakeAV-P
win32:Agent-QNI
as well as stuff in all of my system restore points.
Here are the requested log files for MBAM and HJT. Is there anything dodgy left over?
Thanks for your help,
Rich