Hello everyone,
Yesterday my Uncle came to me out of frustration with his computer. It runs kind of slow and both Firefox and IE continuously redirect webpages (at random, but frequently) to some website called blockedsitesonline.com. Not only that, but the computer runs incredibly slow, especially the browsers. All of these signs have me thinking it's a virus/trojan/hijack of some sort, but every program I've ran thus far haven't fixed the issue.
So far I've ran Spybot, Adaware, Avast, and Malware. They've all found a few trojans, spyware, and malware (except for Avast), but deleting them have done nothing thus far.
For the most part it redirects me when I'm clicking a link from google, but it will continuously redirect me while I'm surfing other pages, too. And sometimes when I type the url by hand, it will redirect me. Not sure if it's like the other google redirect problems or not.
I've been searching the forums for a bit now for any possible solutions so I wouldn't have to pester anyone (I don't like to burden more than I have to), but it seems the majority of problems are a "individual case", so I can't exactly follow procedures that aren't directed at this problem.
Right now I'm typing this on my own laptop because I can't get into this website on his computer. But as soon as I can, I will post the HijackThis file that I saved.
Thanks for reading, and I hope I can return his computer to him clean!
Yesterday my Uncle came to me out of frustration with his computer. It runs kind of slow and both Firefox and IE continuously redirect webpages (at random, but frequently) to some website called blockedsitesonline.com. Not only that, but the computer runs incredibly slow, especially the browsers. All of these signs have me thinking it's a virus/trojan/hijack of some sort, but every program I've ran thus far haven't fixed the issue.
So far I've ran Spybot, Adaware, Avast, and Malware. They've all found a few trojans, spyware, and malware (except for Avast), but deleting them have done nothing thus far.
For the most part it redirects me when I'm clicking a link from google, but it will continuously redirect me while I'm surfing other pages, too. And sometimes when I type the url by hand, it will redirect me. Not sure if it's like the other google redirect problems or not.
I've been searching the forums for a bit now for any possible solutions so I wouldn't have to pester anyone (I don't like to burden more than I have to), but it seems the majority of problems are a "individual case", so I can't exactly follow procedures that aren't directed at this problem.
Right now I'm typing this on my own laptop because I can't get into this website on his computer. But as soon as I can, I will post the HijackThis file that I saved.
Thanks for reading, and I hope I can return his computer to him clean!