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[Solved] Browser redirect and pop up problem with multiple machines

Discussion in 'Virus and Malware Removal' started by Dantilldusk, Feb 7, 2011.

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  1. Dantilldusk Newcomer, in training

    I am fixed

    THANK YOU THANK YOU THANK YOU!!!!!

    My problem as you thought was that my removable USB drive was infected. I had it connected directly to my router and that made it not be scanned by any of the AV software i tried. Once you told me you thought it was a External drive that was infected i moved it directly to a usb port on my tower and scanned only to find several viruses and trojans. The AV software you had me run and MBAM software removed all of the threats and potential threats. then i Correctly did the dns dump and reset my router (which did reset my network but that was easy to rebuild) and I am happy to say I have not had a single pop up or redirect issue since this was completed over 48 hours ago..


    Again I thank you whole heartedly!!!!!!!!

    Dan Reynolds
    Dantilldusk, Feb 16, 2011
    #21

  2. Bobbye Helper on the Fringe

    You're very welcome, Dan. I'm glad the system is running clean again. I am hoping you did the Flash Disinfector.

    If you think the other machines might be infected, we should run them through the steps also. But you will need a separate thread for each.

    For this system though: Removing all of the tools we used and the files and folders they created
    • Uninstall ComboFix and all Backups of the files it deleted
    • Click START> then RUN
    • Now type Combofix /Uninstall in the runbox and click OK. Note the space between the X and the U, it needs to be there.
      [IMG]
    • Download OTCleanIt by OldTimer and save it to your Desktop.
    • Double click OTCleanIt.exe.
    • Click the CleanUp! button.
    • If you are prompted to Reboot during the cleanup, select Yes.
    • The tool will delete itself once it finishes.

    Note: If you receive a warning from your firewall or other security programs regarding OTC attempting to contact the internet, please allow it to do so.
    • You should now set a new Restore Point and remove the old restore points to prevent infection from any previous Restore Points.
    • Go to Start > All Programs > Accessories > System Tools
    • Click "System Restore".
    • Choose "Create a Restore Point" on the first screen then click "Next".
    • Give the Restore Point a name> click "Create".
    • Go back and follow the path to > System Tools.
      [*]Choose Disc Cleanup
      [*]Click "OK" to select the partition or drive you want.
      [*]Click the "More Options" Tab.
      [*]Click "Clean Up" in the System Restore section to remove all previous Restore Points except the newly created one.


    Empty the Recycle Bin
    Let me know if you have any more questions.
    Bobbye, Feb 19, 2011
    #22
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