BSOD-0x00000024

Status
Not open for further replies.

ineedhelpnowplz

Posts: 9   +0
windows xp starts to turn on then gives message with all the mode options (regular, safe, safe w/ networking, last functional one etc) all of the options start to load with the xp logo and loading bar but then switches to BSOD exact words of it are

A problem has been detected and windows has been shut down to prevent damage to your computer.
If this is the first time you've seen this Stop error screen, restart your computer. If this screen appears again, follow these steps:

Disable or uninstall any anti-virus, disk defragmentation or backup utilities. Check your hard drive configuration, and check for any updated drivers. Run CHKDSK /F to check for hard drive corruption, and then restart your computer.

Technical information
*** STOP: 0x00000024 (0x00190203, 0x62F6AB00, 0xC0000102, 0x00000000)

i cant do anything it says because i cant run my computer

can anyone please help me

i would also like to try and keep all the files rather than just have them get erased
 
Status
Not open for further replies.
Back