TechSpot

BSOD 0X0000007E (etc.) on reboot (SP3)

By Skepee
Nov 26, 2008
  1. Hi!

    I'm at my wits end about this issue and I'm hoping after several long hours googling message boards and going through cryptic microsoft sites that someone can help me (I've found lots of similar issues but none quite like mine).

    My computer was running fine until today when I decided to try a repair install of xp to see if it would make my computer recognize both cores of my dual core (Apart from this my computer was running like a dream).

    After said repair install I now get a bsod every time I boot up the computer, just after the windows loading screen. It sais:

    "A problem has been detected and windows has been shut down to prevent damage to your computer.

    If this is the first time you've seen this Stop error screen, restart your computer. If this screen appears again, follow these steps:

    Check to be sure you have adequate disk space. If a driver is identified in the Stop message, disable the driver or check with the manufacturer for driver updates. Try chaging video adapters.

    Check with your hardware vendor for any BIOS updates. Disable BIOS memory options such as caching or shadowing. If you need to use Safe Mode to remove or disable components, restart your computer, press F8 to select Advanced Startup Options, and then select Safe Mode.

    Technical Information:

    *** STOP: 0x0000007e (0xC0000005, 0x00000000, 0xBAD03348, 0xBAD03044)"


    After this I've tried (to no avail):
    chkdsk /r
    new repair install (twice)
    safe mode
    reverting to last known configuration
    fiddling with various settings in the BIOS
    removing all USB devices

    I know my hardware is fine as my computer was running with no problems before my repair install. I'm figuring it must be something to do with a faulty driver or something else I haven't even thought of. Formatting and reinstalling isn't really an option because I'd rather drown than loose all my data and then go through the motions of reinstalling every single driver and program I have.

    I'm running (was running) a:

    Intel Core2 E8200
    nVidia nForce 750i SLI FTW
    8800gts (x2)
    XP Professional SP3

    Any help would be greatly, vastly appreciated! :)
     
  2. Bobbye

    Bobbye Helper on the Fringe Posts: 16,392   +36

    Go through this and apply any that pertain to your system:
    How to troubleshoot a Stop 0x0000007E error in Windows XP:
    http://support.microsoft.com/kb/330182

    Possible cause of error: when you use a Creative Labs SoundBlaster 16 Joystick with a game port in Windows XP, you receive a "serious error" or a "STOP: 0x0000007E" error message:
    http://support.microsoft.com/?kbid=321637&sd=RMVP

    Can you get into the system at all? In Safe Mode?
     
  3. Skepee

    Skepee TS Rookie Topic Starter

    I can get into safe mode, yes. But any attempt to log onto windows normally causes a blue screen and crash.
     
  4. Bobbye

    Bobbye Helper on the Fringe Posts: 16,392   +36

    Start up in Safe Mode, then:

    Start> Run> cmd> type in eventvwr
    Please ignore Warnings. Don't paste the entire Event Log.
     
  5. Skepee

    Skepee TS Rookie Topic Starter

    System:

    Event Type: Error
    Event Source: sptd
    Event Category: None
    Event ID: 4
    Date: 30.11.2008
    Time: 15:38:42
    User: N/A
    Computer: HUVIG-CDB8D2AB8
    Description:
    Driver detected an internal error in its data structures for .


    Data:
    0000: 00 00 00 00 01 00 52 00 ......R.
    0008: 00 00 00 00 04 00 04 c0 .......À
    0010: b8 00 00 00 00 00 00 00 ¸.......
    0018: 00 00 00 00 00 00 00 00 ........
    0020: 00 00 00 00 00 00 00 00 ........

    and

    Event Type: Error
    Event Source: DCOM
    Event Category: None
    Event ID: 10016
    Date: 30.11.2008
    Time: 15:39:07
    User: NT AUTHORITY\SYSTEM
    Computer: HUVIG-CDB8D2AB8
    Description:
    The application-specific permission settings do not grant Local Launch permission for the COM Server application with CLSID
    {DCBCA92E-7DBE-4EDA-8B7B-3AAEA4DD412B}
    to the user NT AUTHORITY\SYSTEM SID (S-1-5-18). This security permission can be modified using the Component Services administrative tool.

    and

    Event Type: Error
    Event Source: DCOM
    Event Category: None
    Event ID: 10005
    Date: 30.11.2008
    Time: 15:39:41
    User: NT AUTHORITY\SYSTEM
    Computer: HUVIG-CDB8D2AB8
    Description:
    DCOM got error "This service cannot be started in Safe Mode " attempting to start the service EventSystem with arguments "" in order to run the server:
    {1BE1F766-5536-11D1-B726-00C04FB926AF}

    ------


    no errors in applications or the other choices around time of crashing (I crashed just now for this purpose)

    hopefully it gives you something to go on!
     
  6. Bobbye

    Bobbye Helper on the Fringe Posts: 16,392   +36

    Okay, good job. You have now met one of the best troubleshooting tools in Windows XP and Vista:

    Make sure the DCOM Service is set to Automatic:
    Start> Run> services.msc> right click on DCOM> Properties> set Startup type to Automatic.

    Event ID: 4
    Description:
    Driver detected an internal error in its data structures for .
    This event was related to Daemon Tools and a security update from Microsoft. Apparently, uninstalling the
    Just go to Add/Remove programs, check the box at the top that says show updates, find the KB914784 update and remove it.
    [/QUOTE]
    Reboot when through. Advise system status.
     
  7. Skepee

    Skepee TS Rookie Topic Starter

    Two problems:

    1:

    "3. Expand the Component Services branch then expand “Computers”, “My Computer”, and “DCOM Config”."

    Component Services shut down when I try to access "my computer". No error message or warning. Just shuts down. Vanishes!

    2:

    The security update you are referring to doesn't exist in the add/remove programs list, only updates KB923789 and KB905474.
     
  8. Bobbye

    Bobbye Helper on the Fringe Posts: 16,392   +36

    Apparently something went wrong with the repair. Review Post #2, or try another repair. There's an old saying that goes "If it ain't broke, don't fix it!"
     
  9. Skepee

    Skepee TS Rookie Topic Starter

    Well the links provided in post #2 didn't help me. And I don't have a creative joystick. A reinstall didn't solve any problems either :/
     
  10. Bobbye

    Bobbye Helper on the Fringe Posts: 16,392   +36

    I don't know what else to tell you. You took a machine that was working perfectly and "repaired" it! How can you 'repair' something if it isn't broken.

    I am very conservative about telling anyone to do this, but you may be a the reformat/reinstall point. Something got repaired that was working okay- I don't know what it was. You've made changes in the BIOS to try and 'fix' it along with a lot of other functions that possibly made it worse.
     
  11. Skepee

    Skepee TS Rookie Topic Starter

    No it's ok, I realize what I did was pretty stupid. Anyway I formatted and reinstalled. Windows works but it's gonna take time to get all the drivers and programs I need back. Thanks anyway!
     
     
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