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BSOD 0x0000007F

By akabubblbutt
Jun 2, 2006
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  1. hey, i have recently been getting a bsod with an error like 0x0000007F and this only happens when i start up my computer. I have researched the error and it could either be the ram or the kernel space/norton antivirus something like that. I have ran tests on the ram and other hardware for about 7 hours and it shows that it is not the hardware but the software. I went to the symantec site for support on this problem and they tell me to add this dword key in the registry but when i go into my regedit and try to add it to the destination it tells me to i get this window that pops up and tells me Error: Cannot Create Value =\ i was just wondering if anyone would know how to configure a setting or some sort of thing that would enable me to create the key in the registry. Thx
  2. altheman

    altheman TS Rookie Posts: 541

    You could try uninstalling norton, and trying a free alternative, which work just as well, if not better. Avast and AVG are popular ones.

    Also, zip some minidumps, at least 5, from "C:\windows\minidump" and post them here so they can be analyzed. Make sure they are the latest ones.
  3. akabubblbutt

    akabubblbutt TS Rookie Topic Starter Posts: 33

    how do i zip them?
  4. altheman

    altheman TS Rookie Posts: 541

    Use Winzip or Winrar.
  5. akabubblbutt

    akabubblbutt TS Rookie Topic Starter Posts: 33

    lol, im sorry but im confused i meant like how do i zip them using winrar and how do i post it on here. lol sorry for being a 14 year old kid - not kidding haha
  6. altheman

    altheman TS Rookie Posts: 541

    download winrar, then select the dumps, right click, and select "add to rar". post here using the go advanced button, there is an option for attaching files, max 100kb. so use attach the most recent 7 dumps.
  7. akabubblbutt

    akabubblbutt TS Rookie Topic Starter Posts: 33

  8. altheman

    altheman TS Rookie Posts: 541

    6 crashes at "ntkrnlmp.exe" with a bugcheck of 7F

    I think you should try uninstalling Norton, and installing a free alternative, and see if the problem stops. Try Avast or AVG.
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