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BSOD 0x3B

By BMUSMC
Dec 9, 2014
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  1. Keep Getting a BSOD probably once maybe twice a day and it usually comes when playing a game or ALT-Tabbing. If anyone has a solution or suggestion I am all open to all the help I can get. My OS is fully up to date and my driver are as well.


    windows version: Windows 7 , 6.1, build: 7600
    windows dir: C:\Windows
    Hardware: M14xR1, Alienware
    CPU: GenuineIntel Intel(R) Core(TM) i7-2760QM CPU @ 2.40GHz Intel586, level: 6
    8 logical processors, active mask: 255
    RAM: 6387777536 total


    crash dump file: C:\Windows\Minidump\120914-16520-01.dmp
    This was probably caused by the following module: cdd.dll (cdd+0x6CF9)
    Bugcheck code: 0x3B (0xC0000005, 0xFFFFF960007A6CF9, 0xFFFFF8800995D0E0, 0x0)
    Error: SYSTEM_SERVICE_EXCEPTION
    file path: C:\Windows\system32\cdd.dll
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: Canonical Display Driver
    Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.



    crash dump file: C:\Windows\Minidump\120914-17768-01.dmp
    This was probably caused by the following module: win32k.sys (win32k+0xC4283)
    Bugcheck code: 0x3B (0xC0000005, 0xFFFFF960000C4283, 0xFFFFF8800A467030, 0x0)
    Error: SYSTEM_SERVICE_EXCEPTION
    file path: C:\Windows\system32\win32k.sys
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: Multi-User Win32 Driver
    Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
     
  2. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    Test your memory using Memtest86 version 5.01:
    http://www.memtest.org/
    Create a boot disk with Memtest86 so you can start the computer with it. Run Memtest86 for at least 7 passes. Any errors mean trouble
     
  3. BMUSMC

    BMUSMC TS Rookie Topic Starter

    I cannot download any, none are compatible from wat I can tell.
     
  4. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    Are you not in the USA?
     
  5. BMUSMC

    BMUSMC TS Rookie Topic Starter

    I am I do not know what link though, none of them open the test
     
  6. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    This one to be burned to a disk, then boot the computer with this disk
     

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