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BSOD 116 error

By Trintar VIII
Aug 20, 2009
  1. Hello,
    I have recently been having problems with blue screens and was getting a 116 error. I found it was being caused by a .sys file, ati----.sys. Unfortunately I can no longer get my computer to turn back on to verify the file name. I can hear fans and HDs, as well as lights on the motherboard, but nothing shows up on the screen. I also know that my monitor is working properly. I have reset the CMOS battery and it didn't help.

    I have a Radeon HD 3870 and an ECS KA3 MVP. Let me know what other info is needed and thanks in advance!
     
  2. I had a machine that was getting errors like this after the windows genuine advantage was removed from system start up. have you recently removed the WGAnotify or wgalogin?
     
  3. Trintar VIII

    Trintar VIII TS Rookie Topic Starter Posts: 50

    I have not removed any WGA programs from startup intentionally. At this point I am just trying to get my computer to boot.
     
  4. Route44

    Route44 TechSpot Ambassador Posts: 11,966   +70

  5. Trintar VIII

    Trintar VIII TS Rookie Topic Starter Posts: 50

    Ah yes, that is the file, atikmdag.sys. However there is nothing in there that can help me at this point.

    As an added note, I could tell when a bsod would come because my screen would have a pixelated checkered look. The last time this happened, I restarted my computer and saw the same thing, this time when my motherboard logo showed up (the first thing I see when starting up, before BIOS). The screen then turned black and I have not been able to get anything to show up on screen since then.
     
  6. Route44

    Route44 TechSpot Ambassador Posts: 11,966   +70

    If it is pixalating then one of two basic things are most probably happening: either a) the card is overheating due to obstructed air flow or the video card fan is failing or has failed or b) the card is dying and there is no way to fix it; it will need to be replaced.
     
  7. Trintar VIII

    Trintar VIII TS Rookie Topic Starter Posts: 50

    It seems the video card was dead. I went out today and purchased a new one and everything is fine. Thanks very much, everyone, for your responses! I appreciate it.
     
  8. Route44

    Route44 TechSpot Ambassador Posts: 11,966   +70

    Thanks for getting back to us with how it was resolved.
     
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