BSOD after formatting

[Bethy]

Hi all,
I've formatted my boss's pc i have formatted before with no problems but now i'm getting a blue screen, have no operating system on it at the mo as it stops at 34 mins and gives me the blue screen.
technical info is
STOP: 0x0000007E (0XC0000005, 0XF6C30953, 0XF7962774, OXF7962470)
S3GNBM.SYS - ADDRESS F6C30953 BASE AT F6C1E000, DATESTAMP 3ED1ACDC
Pc is hp pavillion 411.uk
not sure what other info you might need to help me.

 

[Tmagic650]

You may have a bad memory stick installed. How much memory is installed and how many sticks?

 

[Bethy]

2 sticks not sure how much memory is there a way i can check it?

 

[Tmagic650]

Don't worry about the amount right now. Swap the positions of the memory sticks and retry the format

 

[Bethy]

Have tried swapping the memory sticks over and reformatting but have blue screen again.

some of the technical info is slightly different this time
STOP:0x0000007E (0XC0000005, 0XF6C30953, 0XF7962774, OXF7962470)
s3gnm.sys - Address f6b1e953 base at f6b0c000, datestamp 3ed1acdc

 

[Tmagic650]

It's an S3 graphics failure... Motherboard I suspect

 

[Bethy]

So how would i go about sorting it or it it bye bye pc?

 

[Tmagic650]

How old is this desktop PC?

 

[Bethy]

Not sure how old it is but it came with xp as new, used to belong to the boss's son

 

[Tmagic650]

I don't think there is much more you can do with this PC. Do you see anything like this near the CPU?

http://www.youtube.com/watch?v=oDGjWOabJ2E

 

[Bethy]

Capacitors all look fine some are a little dusty, can't understand how it was working untill i formatted it. Starting to wish i'd of left it alone lol

 

[Tmagic650]

Why did you want to format it this time?

 

[Bethy]

was running really slow & boss had lots of stuff on there she didn't need left over from when it was her son's.

 

[Tmagic650]

Well, a new motherboard might fix it, but at what expense

 

[Bethy]

I'll have to tell Boss & see what she wants to do, Motherboard must have been on its way out for it to give up like that so at lrast i can tell her its not my fault lol
thanks for your help x

 

[Bethy]

how can i find out what motherboard this would need ?

 

[Tmagic650]

The motherboards model number can be found by searching the computers make and model number if it is a name brand computer. If it is custom built, you can find the model number stamped on the motherboard near the CPU or PCI slots