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BSOD after formatting

By Bethy
Mar 7, 2012
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  1. Hi all,
    I've formatted my boss's pc i have formatted before with no problems but now i'm getting a blue screen, have no operating system on it at the mo as it stops at 34 mins and gives me the blue screen.
    technical info is
    STOP: 0x0000007E (0XC0000005, 0XF6C30953, 0XF7962774, OXF7962470)
    S3GNBM.SYS - ADDRESS F6C30953 BASE AT F6C1E000, DATESTAMP 3ED1ACDC
    Pc is hp pavillion 411.uk
    not sure what other info you might need to help me.
     
  2. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    You may have a bad memory stick installed. How much memory is installed and how many sticks?
     
  3. Bethy

    Bethy TS Rookie Topic Starter

    2 sticks not sure how much memory is there a way i can check it?
     
  4. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    Don't worry about the amount right now. Swap the positions of the memory sticks and retry the format
     
  5. Bethy

    Bethy TS Rookie Topic Starter

    Have tried swapping the memory sticks over and reformatting but have blue screen again.
    :(
    some of the technical info is slightly different this time
    STOP:0x0000007E (0XC0000005, 0XF6C30953, 0XF7962774, OXF7962470)
    s3gnm.sys - Address f6b1e953 base at f6b0c000, datestamp 3ed1acdc
     
  6. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    It's an S3 graphics failure... Motherboard I suspect
     
  7. Bethy

    Bethy TS Rookie Topic Starter

    So how would i go about sorting it or it it bye bye pc?
     
  8. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    How old is this desktop PC?
     
  9. Bethy

    Bethy TS Rookie Topic Starter

    Not sure how old it is but it came with xp as new, used to belong to the boss's son
     
  10. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

  11. Bethy

    Bethy TS Rookie Topic Starter

    Capacitors all look fine some are a little dusty, can't understand how it was working untill i formatted it. Starting to wish i'd of left it alone lol
     
  12. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    Why did you want to format it this time?
     
  13. Bethy

    Bethy TS Rookie Topic Starter

    was running really slow & boss had lots of stuff on there she didn't need left over from when it was her son's.
     
  14. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    Well, a new motherboard might fix it, but at what expense
     
  15. Bethy

    Bethy TS Rookie Topic Starter

    I'll have to tell Boss & see what she wants to do, Motherboard must have been on its way out for it to give up like that so at lrast i can tell her its not my fault lol
    thanks for your help x
     
  16. Bethy

    Bethy TS Rookie Topic Starter

    how can i find out what motherboard this would need ?
     
  17. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    The motherboards model number can be found by searching the computers make and model number if it is a name brand computer. If it is custom built, you can find the model number stamped on the motherboard near the CPU or PCI slots
     

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