BSOD after installing new CPU cooler

  1. Hello.

    About a week ago my CPU overheated, which I figured was due to dust buildup and dried up thermal paste. Seeing as I needed new thermal paste anyway, I bought a Noctua NH-C14 cooler to improve the cooling performance on my Intel i5 2500K Processor.

    After I had installed it (and I do believe it is correctly installed) I started getting BSODs. My computer will, without fail, get a BSOD or simply freeze up without a BSOD after approximately an hour. I fear I may have damaged something in the clunky install of the large cooler.

    I've had 3 different BSODs I wrote down the details to:

    BSOD 1:

    STOP: 0x0000007A (0xFFFFF6FC40008CD0, 0xFFFFFFFFC000000E, 0x0000000138871860, 0xFFFFF8800119A840)

    BSOD 2:

    A process or thread crucial to system operation has unexpectedly exited or been terminated.
    STOP: 0x000000F4 (0x0000000000000003, 0xFFFFFA80085B5250, 0xFFFFFA80085B5530, 0xFFFFF800035CF470)

    BSOD 3:

    STOP: 0x0000007A (0xFFFFF6FC40007AA8, 0xFFFFFFFFC00000C0, 0x0000000052C0D860, 0xFFFFF88000F55000)

    Every time I get a BSOD, it gets stuck at "Initializing disk for crash dump" and does not produce a minidump.

    I have so far scanned my computer for viruses (even though I was very certain this is not the problem), scanned both my SSD that windows is installed on plus my HDD. No problems found. I have tried using each of my 2 RAM modules seperately, without different results.

    I really don't know what to do now. I suspect there might be damage to my motherboard, but I don't know how to tell without buying a new one.

    The last thing I tried was booting in safe mode with networking. Windows froze, no blue screen (as it sometimes does).

    I should add that overheating it not the problem. Temperatures are very good.
    Additionally, I should add that on one or two occasions, I would get errors about programs not having enough memory to run before a BSOD.
  2. bazz2004

    bazz2004 TS Evangelist Posts: 1,130   +184

    It's a monster with two fans. If no one has an easy solution consider putting back the old cooler. Overheating would probably have been fixed by a good clean up of the dust and then simply refitting the existing cooler with new paste. You've spent a lot of money on this item and it was probably a real pain to fit. After reading the reviews I can see why you bought it but then are you running demanding games at full stretch for hours at a time? I suspect that it what a Noctua NH-C14 was designed for.

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