BSOD after lots of other problems

By bkforney
Jan 31, 2012
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  1. You had been helping me previously related to getting a virus on my computer. After a lot of guidance, it eventually went into BSOD every time I try to start windows (no safe mode, nothing)

    The last post that you had me do was to recreate another OTLPE bootable disk and run it in my HP Laptop.

    I did that and here is what happened

    Validated that it is booting from CD
    Got message saying:
    starting Reatogo-X-PE - Loads and then CD drive does lots of "reads"

    Then gets a BSOD

    "A problem has been detected and windows has been shut down to prevent damage to your computers.

    Technical Information:
    *** Stop: 0x0000007E (0xc0000005, 0xF73B8D66, 0xF78D9EA4, 0xF78D9BA0)

    *** acpi.sys - Address F73B8D66 base at F73AD000, Datestamp 41107b

    I am not able to get to any accessable areas of the computer. Ran the BIOS Memory test and the hard disk self test, and both came up okay.
  2. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,233   +234

    Your hard drive is not bootable any longer... It may be bad. The boot manager might be corrupt or missing from the hard drive. Can you restore the laptop to factory settings?
  3. bkforney

    bkforney TS Rookie Topic Starter Posts: 28

    Bootable Drive

    I was holding off on resetting trying to save the data..
  4. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,233   +234

    What version of Windows is installed? There might be an option in the Restore to save files. If it is Windows 7 you may be able to do a start up repair
  5. bkforney

    bkforney TS Rookie Topic Starter Posts: 28

    Start Up Repair

    I;ve tried the start up repair (Running Windows 7 Home Edition). It tries, says that it can't fix it and keeps reboots and starts over again.

    Never gets to desktop or beyond initial screen
  6. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,233   +234

    Okay, you are going to loose your data, unless you can remove the hard drive and put it aside. Get a good hard drive and reload Windows 7 fresh. Buy an external USB hard drive case and install the original drive in that case and attach it to the computer do recover important files

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