Hello everyone,
I'm not sure if anyone can help but I've done a lot of Googling on this to no avail haha, it's hard when I have such limited knowledge of computers!
Basically I only had 512MB of RAM on my Compaq Presario C500 laptop, so I purchased 2GB of RAM (which came in the form of 2 x 1MB cards) off Ebay. The details from the listing were: '2GB (2 x 1GB) LAPTOP MEMORY DDR2 SODIMM PC2-5300 5300S - WORKS FOR ALL LAPTOPS SUPPORTING DDR2-5300 DDR2-4200'
I just checked the details on the actual cards which are labelled: 'Ramaxel 1GB 1RX8 PC2-5300S-555 LF'
It is only since I installed (and re-installed just in case) these cards that I have been getting the BSOD - error code: *** STOP: 0x0000007F (0x00000008, 0x8014D000, 0x00000000, 0x00000000). The BSOD always happens when my computer has been in sleep/hibernate/standby mode, it wakes up okay for a few seconds then crashes. I've attached a minidump in case it helps.
So I presume this is because of the new RAM (which I don't think we checked the compatibility for before purchasing :s) but I just wanted to check on advice as to where to go from here?
Is there some kind of re-formatting or other process I could try? Or a test I should perform? I've seen 'memtest' on a few sites but the link looks confusing and I didn't know which one to download haha.
Otherwise I guess I should just google the correct and compatible RAM for my computer and purchase some more?
Any help would be greatly appreciated.
Thank you
I'm not sure if anyone can help but I've done a lot of Googling on this to no avail haha, it's hard when I have such limited knowledge of computers!
Basically I only had 512MB of RAM on my Compaq Presario C500 laptop, so I purchased 2GB of RAM (which came in the form of 2 x 1MB cards) off Ebay. The details from the listing were: '2GB (2 x 1GB) LAPTOP MEMORY DDR2 SODIMM PC2-5300 5300S - WORKS FOR ALL LAPTOPS SUPPORTING DDR2-5300 DDR2-4200'
I just checked the details on the actual cards which are labelled: 'Ramaxel 1GB 1RX8 PC2-5300S-555 LF'
It is only since I installed (and re-installed just in case) these cards that I have been getting the BSOD - error code: *** STOP: 0x0000007F (0x00000008, 0x8014D000, 0x00000000, 0x00000000). The BSOD always happens when my computer has been in sleep/hibernate/standby mode, it wakes up okay for a few seconds then crashes. I've attached a minidump in case it helps.
So I presume this is because of the new RAM (which I don't think we checked the compatibility for before purchasing :s) but I just wanted to check on advice as to where to go from here?
Is there some kind of re-formatting or other process I could try? Or a test I should perform? I've seen 'memtest' on a few sites but the link looks confusing and I didn't know which one to download haha.
Otherwise I guess I should just google the correct and compatible RAM for my computer and purchase some more?
Any help would be greatly appreciated.
Thank you