BSOD and computer won't come up to apply fixes

  1. I am getting the BSOD on my desktop PC, running Windows XP and the computer will not go past the BSOD.

    The stop error is: STOP Error 0x000000D1: DRIVER_IRQL_NOT_LESS_OR_EQUAL

    There are a lot of suggestions on the web to fixing the problem but they all involve acutally getting the computer to come up (I.e. go to Start, All Programs etc. or download this hotfix, etc.) but my desktop will not go any farther than the BSOD. I have tried getting it to come up by using the last known good configuration option, no luck, goes right back to BSOD. I have tried Safe Mode, no luck- it runs through a DOS screen with lots of lines and then just sits there. I have to turn it off and back on and then back to BSOD. Is there a way I can get to a DOS prompt and fix the problem from there rather than actually having the computer up to do downloads or fixes? I'm not that techy so it would have to be pretty specific instructions from the DOS prompt. :)

    Thanks - any advice is appreciated!
  2. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,185   +225

    Since you can't get into the Safe Mode you may be out of luck if you don't have, or can't get a XP install disk. If you can get this disk, try a Windows XP repair using these instructions:
    Please be aware that there may be a hardware failure. If so, the repair might not work
  3. Terri Champine

    Terri Champine TS Rookie Topic Starter

    I think I do actually have an XP install disk. I bought the desktop new and I found the file folder I put everything in and it looks like there is an XP disk included. The linked instructions look intimidating to me, but I'll give it a try - I've got nothing now, so the worst that could happen at this point is I have nothing at the end of all that! :oops: Thanks for info - much appreciated!
  4. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,185   +225

    Good luck:)

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