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BSOD and event ID 1003

By tech4u
Nov 2, 2005
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  1. Hello,
    I'm helping someone with a BSOD that only occurs at the first startup in the morning for someone: subsequent restarts don't reproduce the problem. After rebooting, windows has a message that reads the system has recovered from a serious error. The pc is a Dell gx260 optiplex running Windows XP pro. Here is the event log:

    Event Type: Error
    Event Source: System Error
    Event Category: (102)
    Event ID: 1003
    Date: 10/31/2005
    Time: 6:30:24 AM
    User: N/A
    Computer: G17958
    Description:
    Error code 0000009c, parameter1 00000000, parameter2 8054d370, parameter3 a2000000, parameter4 84010400.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Data:
    0000: 53 79 73 74 65 6d 20 45 System E
    0008: 72 72 6f 72 20 20 45 72 rror Er
    0010: 72 6f 72 20 63 6f 64 65 ror code
    0018: 20 30 30 30 30 30 30 39 0000009
    0020: 63 20 20 50 61 72 61 6d c Param
    0028: 65 74 65 72 73 20 30 30 eters 00
    0030: 30 30 30 30 30 30 2c 20 000000,
    0038: 38 30 35 34 64 33 37 30 8054d370
    0040: 2c 20 61 32 30 30 30 30 , a20000
    0048: 30 30 2c 20 38 34 30 31 00, 8401
    0050: 30 34 30 30 0400

    Any ideas? Thank you in advance for your help!
  2. cpc2004

    cpc2004 TS Rookie Posts: 2,044

    Hi Tech4u,

    Bugcheck 9C is machine check which is caused by hardware failure (ie such as faulty ram, CPU, video card or overheat).
  3. tech4u

    tech4u TS Rookie Topic Starter

    bugcheck

    sorry cpc, I didn't understand..should I run a program called bugcheck? Or was that a reference to the event log? Thanks in advance for your help!
  4. cpc2004

    cpc2004 TS Rookie Posts: 2,044

    Hi Tech4U,

    Bugcheck code is the same as stop code. When windows crashes, Microsoft writes the bugcheck code to help us to identify the error.

    Extraction from Microsoft Web
    Bug Check 0x9C: MACHINE_CHECK_EXCEPTION

    The MACHINE_CHECK_EXCEPTION bug check has a value of 0x0000009C. This indicates that a fatal machine check exception has occurred.

    Parameters
    The four parameters listed in the message have different meanings, depending on the processor type.

    If the processor is based on an older x86 architecture (that has the Machine Check Exception (MCE) feature but not the Machine Check Architecture (MCA) feature, for example, the Intel Pentium processor) the parameters have the
  5. cpc2004

    cpc2004 TS Rookie Posts: 2,044

    From the private message of tech4u :"It must have been hardware related but could not determine whether it was motherboard, cpu or ram as they were all replaced."
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