BSOD and no boot

By DjKraid
Sep 23, 2010
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  1. Hi!

    So my friend updated hes computer with Live Update! (MSI) and now he only gets:

    Exception Processing Message
    c0000013 Parameters
    75b4bf7c 4 75b4bf7c 75b4bf7c

    And the computer won't boot...I have googled but I can only find some old (2007)
    forums that say that it is some kind of software failure but no one knows for sure...
    So is there a easy solution for this bsod..?

    - MS-6585
    - 2Gb DDR ram
    - ATI Radeon 9600 Pro
    - P4 @ 2.2GHz
  2. Archean

    Archean TechSpot Paladin Posts: 5,682   +86

    Can you boot in safe mode?

    What OS you are using?

    If it is XP, you can try to roll back system to pre-updates in question time provided that system restore is active on OS partition.
  3. DjKraid

    DjKraid TS Guru Topic Starter Posts: 536   +21

    Sometimes....XP home Edition
    to my knowledge there is no restore point or anything like that :/
  4. Archean

    Archean TechSpot Paladin Posts: 5,682   +86

    Well, if you can boot it in safe mode then, please go to C:\windows\minidump to find minidumps, and attach latest five minidumps with your next post, if something useful can be found with these may be we can fix it.

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